Omar Jadallah

-Successfully served as a dedicated Customer Service Representative for Extensya, specializing in resolving customer issues, providing guidance, and ensuring a seamless experience throughout the process.

• Effectively communicated complex information in a clear and concise manner, guiding customers through various processes and solutions.
• Demonstrated strong problem-solving skills by addressing customer inquiries, concerns, and complaints with efficiency and professionalism.

• Provided excellent day-by-day customer service.
• Supported activity leaders and external providers to deliver structured enhanced volunteer performance through incentivized goals.
• Helped define mission and standards for volunteer staff by collaborating with special committees and organization leadership