We have put in place appropriate security measures to prevent your Personal Data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. Passwords are encrypted, and all communications exchanged between you and our servers are protected by SSL encryption. We may change or add new security measures from time to time, as we deem appropriate. Unfortunately, the transmission of information via the Internet is not completely secure, and you use the Services at your own risk. We cannot control the actions of other Localized users with whom you may choose to share information. In addition, we limit access to your Personal Data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your Personal Data on our instructions and they are subject to a duty of confidentiality. We have put in place procedures to detect and respond to any suspected personal data breach.
HOW LONG WILL YOU USE MY PERSONAL DATA FOR? We will retain your Personal Data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of providing the Services, resolving disputes, establishing legal defenses, conducting audits, pursuing legitimate business purposes, protecting against fraud, enforcing our agreements, and satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your Personal Data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you. To determine the appropriate retention period for Personal Data, we consider the amount, nature and sensitivity of the Personal Data, the potential risk of harm from unauthorized use or disclosure of your Personal Data, the purposes for which we process your Personal Data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements. In some circumstances you can ask us to delete your Personal Data: see “Your Legal Rights” below for further information. In some circumstances we will anonymize your Personal Data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
If you reside in Canada, the European Economic Area, or certain other jurisdictions you may have the right to exercise certain privacy rights available to you under applicable data protection laws, including one or more of the rights listed below. We will process your request in accordance with applicable data protection laws, provided that may need to retain certain information for record-keeping purposes or to complete transactions that you began prior to requesting any deletion. You may have the right to: Request access and/or portability to your Personal Data. This enables you to receive a copy of the Personal Data we hold about you and to check that we are lawfully processing it. In limited circumstances, you may also have the right to request that we send you or another third party a copy of your Personal Data in a structured, commonly used, machine-readable format. Request correction of the Personal Data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us. Request erasure of your Personal Data. This enables you to ask us to delete or remove Personal Data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your Personal Data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your Personal Data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which we will notify you of, if applicable, at the time of your request. Object to processing of your Personal Data and/or to stop sending you marketing communications. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms. Request restriction of processing of your Personal Data. This enables you to ask us to suspend the processing of your Personal Data in the following scenarios: If you want us to establish the data’s accuracy. Where our use of the data is unlawful but you do not want us to erase it. Where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims. You have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it. Withdraw consent at any time if we rely on your consent to process certain of your Personal Data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent. Make a Complaint at any time to your local data protection authority about our collection and use of your Personal Data. We would, however, appreciate the chance to address your concerns before you approach your data protection authority, so please contact us in the first instance. If you wish to exercise any of the rights set out above, please contact us. NO FEE USUALLY REQUIRED You will not have to pay a fee to access your Personal Data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances. WHAT WE MAY NEED FROM YOU We may need to request specific information from you to help us confirm your identity and ensure your right to access your Personal Data (or to exercise any of your other rights). This is a security measure to ensure that Personal Data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response. CONTACT US