Dhairya chandan

Coordinate delivery of Energy Connect, an AI-powered CRM and voice assistant, taking it from concept to a working MVP in a 20-day sprint through Agile ceremonies and active risk and dependency management.
Authored the project charter, Functional Requirements Document, and planning artifacts that set scope and milestones, and manage hiring that grew the team from 3 to 8 to expand capacity and accelerate delivery.

Automated multi-team tracking in Jira and MS Project to improve visibility and stakeholder communication, reducing task cycle time by 15% to accelerate service transition and product delivery.
Built a Power BI reporting layer across marketing and ops data, identifying 3 revenue bottlenecks that drove a 30% improvement in delivery speed and 95% on-time milestone completion across Q1–Q2 2025.

Led project quality and risk management for coursework involving 110+ graduate students, leveraging Minitab and Primavera P6 to monitor deliverables, mitigate risks, and maintain project schedules.
Planned and managed more than 20 weekly hybrid workstreams, overseeing schedules, task dependencies, and resource allocations to ensure steady progress and timely submission of all project deliverables.
Implemented structured feedback loops with faculty stakeholders to resolve quality and risk issues, improving on-time deliverable rate and increasing cohort engagement by 13%.

Coordinated end-to-end operations programs for a $2M+ trading business specializing in HDPE tarpaulin and packaging materials, optimizing vendor management and logistics to reduce delivery timelines by 20%.
Facilitated communication among procurement, warehouse, and sales teams, serving as a liaison to align daily project priorities and improve team efficiency by 15%, with performance metrics tracked in Power BI.

Led the 'Pehchan' digital marketing project, using Figma to design campaign assets and workflow automation to schedule posts, which increased brand visibility by 20% and streamlined the B2B buyer journey.
Conducted feedback surveys with 100+ MSME owners, analyzed data via Excel and Tableau to derive insights, and produced brand audit reports that boosted customer satisfaction by 15% and cut marketing costs by 10%.