
Mazen Darwish
Business Development at Lebanese International University
Saudi Arabia
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Customer Service Representative at Arcenciel Lebanon
Business and community enhancement focused professional, with over ten years of experience driving awareness and key priorities of outreach and engagement strategies. I place high value on collaborative teamwork and community building. With my strict attention to detail and motivation to succeed, I seek opportunities to challenge and expand my existing skillsets.
Experience
Arcenciel Lebanon
Customer Service Representative
January 2020 - January 2022
Handle customer needs, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Keep records of customer interactions, process customer accounts, and file documents.
Follow communication procedures, guidelines, and policies.
Subol Initiative and Darb Alaman
Professional Workshop Facilitator and Trainer
January 2020 - January 2022
Organize activities, trips, and conversations focused on driving understanding of social-economic development, media literacy, and social activism.
Collaborate with key stakeholders to create relevant and engaging content.
Plan and host in-depth discussions on social and economic issues including gender, race, and current events.
Almecherfi School
Professional Math, Grammar, & Writing Tutor
January 2013 - January 2023
Plan lessons and deliver tutoring on English grammar and writing for a range of students and learners in alignment with self-written curriculum.
Design individualized education programs (IEPs) while taking differentiated and inclusive teaching approaches based on student level of ability and needs.
Manage classrooms and evaluate performance while administering assessments and testing.
Education

Healthcare Sciences
Damascus University
Graduated in 2011
Certificates & Badges
No certificates or badges added
Projects
No projects added
Languages
English
Skills
Word
Marketing Media
Excel
Leadership
Management Services - Professional Certification