Lakoh brima

Communicate with prospective students using various platforms, including email, Zoom, phone calls, and social media. Offer IT support to staff when required and contribute to both in-person and virtual graduate events. Provide general information to students in person and via phone at the front desk.

Designed, implemented, and managed all aspects of a 13 server, 45 client networks. Primary IT support for 40+ employees including several off-site Account Executives and 10 Developers Created role-based security and encryption package for government developed Web applications domain (gov)

Configure and support third-party integration in 3G and 4G nodes (Data, Voice, SMS) of records. Accomplish 100% key performance indicators every week in service requests, incidents and ensure 100% Call Details Records logs form the Business management Point (BMP) in the Online Charging System (OCS). Set up test bed and production mobile 3g billing for Orange Sierra Leone which was 99% successful coverage in the country as hole both Onnet and offnet call. in system updates, migrations, upgrades, and outages in the convergent billing point (CBP).