Olaleye Taibat

Managing service delivery and supervising the branch operations team of 20 staffs including 5 non-administrative staff.
Facilitating regular in-house learning sessions and meetings.
Supervising and handling customer inquiries and complaints.
Reviewing account documentation and ensuring compliance with bank policies.
Coordinating and approving various operations transactions.
Ensuring enhanced customer experience and zero percent error rate.
Overseeing branch ambience, security, and equipment functionality.
Rendering operational and risk reports, maintaining 98% accuracy.
Ensuring cross-selling of bank products and services.

Processing of fund transfer requests.
Ensuring customer instructions are reviewed before processing.
Processing of inward and outward clearing cheques.
Issuance and repurchase of Manager’s cheque.
Execution of ATM duties.
Processing FX transfer requests.

Processing customer's transactions including cash deposits and withdrawals.
Posting of all Lagos State transactions.
Execution of ATM duties.

Writing of lesson notes according to the syllabus.
Marking student attendance.
Teaching students according to syllabus.
Reviewing assignments and assessing student performance.