Ahmed M Fathi

Dispensing prescriptions and introducing instructions to the patients about using their medicines.
Entering patients' medication profiles to the dedicated system and recording their expenses and bills.

Responding to all inquiries related to medical field and achieving tele-sales and insurance requests when required.
Handling on spot Guests' complaints with different situations and making them satisfied from our service.

Increase sales above the determined daily target by following upselling and cross selling strategies when required.
Maintain customers' loyalty to our pharmacy. Make them satisfied and trust in our medical service.

Following up Andalusia hospital patients that have chronic diseases and checking their routine drugs with hospital pharmacy.
Increase revenue of hospital pharmacy by tele-sales of some vitamins, supplements, medical devices and OTC drugs.
Marketing for exclusive pharmaceutical formulations and products that are prepared by Andalusia pharmacy.

Responding to tele-sales orders and increasing pharmacy revenue by cross selling and upselling strategies when needed.
Giving customers advices related to certain OTC drugs and how to use them probably.
Making recommendation if needed to some OTC drugs as a marketing task from some pharmaceutical companies coordinated with the pharmacies chain.

Increase sales above the determined daily target by following upselling and cross selling strategies when required.
Maintain customers' loyalty to our pharmacy. Make them satisfied and trust in our medical service.