Youssef Ahmed

Conduct bank transactions within time limits (cash checks, accept deposits and loan payments, process withdrawals, etc) Manage risk in every transaction and detect fraud to prevent losses Make sales referrals, suggest alternates and cross-sell products and services

Manage large amounts of incoming phone calls Provide accurate information by using the right methods Handle customer complaints, and provide appropriate solutions

Collect payments whether in cash or credit Scan goods and ensure pricing is accurate Cross-sell products and introduce new ones