Aisha M

Streamlined policy processing by ensuring accurate client data and premium updates, reducing processing errors by over 15%
Supported cross-departmental coordination and client communication, improving response time and contributing to higher customer satisfaction
Played a key role in accurate policy cancellations and data integrity

Delivered tailored insurance solutions and consistently resolved client concerns, contributing to a 20% increase in customer retention
Built strong client relationships through attentive listening and effective communication, helping boost overall satisfaction ratings
Maintained professionalism and confidentiality in all interactions

Led daily operations, marketing, and customer service, driving rapid business growth
Under leadership, monthly loan disbursements grew from ₦2.4 million in January to ₦15 million by March—a 525% increase in three months
Recruited and trained marketers, implemented sales scripts, and oversaw over 100 daily client calls, generating 20+ loan applications per day
Spearheaded company’s social media presence, brand identity, and engagement strategies
Managed key partnerships, streamlined admin functions, and improved customer experience through team motivation and policy implementation

Coordinated major events including TWWS @ 5 and the Annual Conference, empowering women to share and use their personal stories to impact others
Managed communications, content creation, and social media promotion, increasing online engagement by 25%
Streamlined administrative tasks, maintained project timelines using Gantt charts, and enhanced internal operations through improved documentation and digital skills

Founded a nonprofit organization focused on empowering the girl child through mentorship, education, and advocacy
Organized programs reaching over 200 girls, providing personal development workshops and essential supplies
Successfully raised ₦4 million in one week to support flood-displaced families and fund initiatives
Led impactful campaigns promoting girls’ rights and father-daughter relationships, featuring prominent women leaders in Bayelsa State

Coordinated large-scale events, including the Impact Convention, driving attendance of over 3,000 guests through strategic planning and targeted social media promotions
Supported senior leadership in project execution from inception to completion, while managing cross-department collaboration and performance reviews
Led teams, monitored project risks, and enhanced service delivery efficiency
Delivered results with minimal supervision while maintaining data integrity and operational excellence

Improved church visibility by registering it on key platforms like Yell.com and Church Together in Luton
Established a partnership with the University of Bedfordshire, enhanced community outreach
Managed and maintained media equipment to meet safety standards, and supported live service production with precise, detail-oriented media visualization
Handled sensitive data entry while ensuring compliance with data protection standards