Eriks Ikwuagwu

Drove profitability via effective business process analytics and lean process improvement. Developed process documentation, including process flowcharts, maps and standard operating procedures. Performed data discovery, analysis and modeling to create visuals that led to improved business performance. Collaborated with Engineers and IT teams to define business requirements and test use cases Led User Acceptance Test (UAT) to ensure successful implementation of process changes Provided post-implementation support and addressed all users queries and issues. Conducted Root Cause Analysis to identify process bottlenecks and proffered sustainable solutions Validated requirements analysis outcome with relevant stakeholders.

Deployed Daily Cost Tracker for seamless cost management and transparency in SAP BW. Collaborated with Account Payable Team to implement Transfer Pricing BW Solution. Successfully deployed Business Object Analysis for Office and trained over 160 Users. Implemented Excel-Based Price validation and market intelligence tool to save $140k on chemical contracts. Facilitated process workflow modeling on process improvements, automation capabilities and use cases.

Deployed Daily Cost Tracker for seamless cost management and transparency in SAP BW. Collaborated with Account Payable Team to implement Transfer Pricing BW Solution. Successfully deployed Business Object Analysis for Office and trained over 160 Users. Implemented Excel-Based Price validation and market intelligence tool to save $140k on chemical contracts. Facilitated process workflow modeling on process improvements, automation capabilities and use cases.

Facilitated the review of Joint Venture contracts to achieve $51m savings as part of JV audit rebuttal. Successful completion of Managed Supply Chain Line of Defence-1/Compliance Assessment. Collaborated with the business to close out 95% of identified gaps in Materiel Handling, Contract Readiness, Preservation, and Lifecycle Management. Led Production Impact and User Acceptance Testing for a successful implementation of SCOA Report- One Phase II project. Successfully reviewed buying channels and Requisition to Payment (RTP) policies and procedures leading to the implementation of D-FEAT (Digital Detection for Forensic Errors and Anomalies Tool) in collaboration with Price Waterhouse Coopers (PWC) for potential annual savings of over $80m. Co-facilitated “Managing Suppliers and Contractors for Performance” Training with major stakeholders resulting in a 15% improvement of Post Award Contract Management KPIs. Tracked major incident management processes and ensure adherence to the process and escalation requirements within the various support and delivery areas.

Facilitated the review of Joint Venture contracts to achieve $51m savings as part of JV audit rebuttal. Successful completion of Managed Supply Chain Line of Defence-1/Compliance Assessment. Collaborated with the business to close out 95% of identified gaps in Materiel Handling, Contract Readiness, Preservation, and Lifecycle Management. Led Production Impact and User Acceptance Testing for a successful implementation of SCOA Report- One Phase II project. Successfully reviewed buying channels and Requisition to Payment (RTP) policies and procedures leading to the implementation of D-FEAT (Digital Detection for Forensic Errors and Anomalies Tool) in collaboration with Price Waterhouse Coopers (PWC) for potential annual savings of over $80m. Co-facilitated “Managing Suppliers and Contractors for Performance” Training with major stakeholders resulting in a 15% improvement of Post Award Contract Management KPIs. Tracked major incident management processes and ensure adherence to the process and escalation requirements within the various support and delivery areas.

Conducted A/B Testing, analyzed campaign performance metrics and optimized marketing efforts by 25% Extracted and transformed customer data using SQL for targeted campaign and insightful reporting Supported marketing data analysis that led to 18% increase in ROI in 3 months. Published Tableau dashboards and reports to share insights with management and stakeholders. Tracked marketing/communication channels' effectiveness for performance improvement. Conducted surveys and ad-hoc analysis to support decision-making processes and improve donor retention.

Conducted A/B Testing, analyzed campaign performance metrics and optimized marketing efforts by 25% Extracted and transformed customer data using SQL for targeted campaign and insightful reporting Supported marketing data analysis that led to 18% increase in ROI in 3 months. Published Tableau dashboards and reports to share insights with management and stakeholders. Tracked marketing/communication channels' effectiveness for performance improvement. Conducted surveys and ad-hoc analysis to support decision-making processes and improve donor retention.