Sherif AbouElEnein
Menoufia University, Faculty of Science
Egypt
Hi, I'm Sherif AbouElEnein!
Senior Application Support Specialist at Dynamic Smart Solutions
I’m a self-motivated, data oriented and energetic candidate yearning to build my career as a data or business analyst. I have almost 15 years of diversified experience in IT industry that helped me to build my powerful communication skills and a compelling and mature outlook with a robust emphasis on professional and ethical responsibility. I participated in many digital transformation projects in UAE Government section.
Experience
Dynamic Smart Solutions
Senior Application Support Specialist
February 2010 - February 2022
Managing (E-Correspondence System), (Archiving System for Statistical Record), (Archiving of Naturalization requests) in ICP Headquarter and its regional departments.
Providing all related reports based on departments and user’s needs.
Creating and updating workflow for (E-Correspondence System) and handling users' permissions and privileges.
Determine changes, required needs, recommended quality software, projected modifications of the software, hardware, and networking then escalate to the developing teams.
Test the updates and enhancements to assure the deployment.
Training users on how to work effectively and more friendly with the applications.
Handling all applications troubleshooting.
Datel Systems & Software (EMARATECH)
Project Support Coordinator
February 2005 - February 2010
Designing a workflow using Business Process Management software (Ultimus) for the General Directorate of Naturalization and Residence in Abu Dhabi, as Inward & Outward System.
Administrating and managing Archiving Documents System (ArabDox), (Jupiter).
Managing & setup (Outlook) User’s accounts.
Installing all applications in General Directorate of Naturalization and Residence in Abu Dhabi.
Determine changes, required needs, recommended quality software, projected modifications of the software, hardware, and networking then escalate to the developing teams.
Training users on how to work effectively and more friendly with the applications.
Test the updates and enhancements before the deployment.
Handling all applications troubleshooting.
Education
Udacity
Data Analysis Advanced Nanodegree Program
Udacity
Data Analysis Challenger
Udacity
Data Analysis Advanced Nanodegree Program
Udacity
Udacity
Data Analysis Challenger
Udacity
Certificates & Badges
No certificates or badges added
Projects
No projects added
Languages
Arabic
English
Skills
SQL
Data Analysis and Display
Python Data Structures
Data Analyst
Excel Pivot Tables & Pie Charts
NumPy
Pandas
Regression Models