Lubabalo khuzwayo

Recruit, train, supervise, and appraise staff Manage budgets Maintain statistical and financial records Deal with customer queries and complaints Oversee pricing and stock control Maximize profitability and set/meet sales targets Ensure compliance with health and safety legislation Prepare promotional materials and displays Liaise with head office Assist in other stores for grand openings Train new managers and Regionals in the business

Assist Retail Store Manager in planning and implementing strategies to attract customers Coordinate daily customer service operations Track the progress of objectives Monitor and maintain store inventory Evaluate employee performance and identify hiring and training needs Supervise and motivate staff Coach and support new and existing Sales Associates Monitor retail operating costs, budgets, and resources Suggest sales training programs and techniques Communicate with clients and evaluate their needs Analyse consumer behavior and adjust product positioning Handle complaints from customers Research emerging products and use the information to update the store's merchandise Create reports, analyze and interpret retail data Conduct regular audits to ensure the store is functional and presentable Ensure employees adhere to company's policies and guidelines Act as store's representative and set an example for staff

Provide excellent customer service Implement and enact customer deliverables and values Achieve sales budget by creating and responding to sales opportunities Grow the customer base of the store by developing and maintaining good customer relationships Perform full administrative function pertaining to the cash desk Manage and maintain stock and the stockroom Take proper care of all company assets and stock under my control Ensure that the expectations and requirements pertaining to housekeeping and merchandising standards are always met Assist with functions outside of job description to support and implement store and company values Ensure satisfactory levels of performance and productivity

Assure meter readings Do quality assurance inspection Disconnection quality assurance of water and electricity meter boxes