Lulama Ntshangase

Managed client’s emails correspondence, promptly addressing inquiries as well as scheduling meetings and filtering important messages for attention. Assisted with various administration tasks including document preparation, data entry and maintaining organized digital and physical records. Managed the calendar, scheduling appointments and project deadlines. Addressed unforeseen challenges by proactively finding solutions, whether related to conflicts, technical issues or communication hiccups.

Efficiently fulfilled customers orders by selecting fresh produce, groceries, and household items with attention to quality and accuracy. Maintained a comprehensive understanding of Woolworths' product range, promotions, and pricing to assist customers in making informed choices. Prioritized customer requests and delivery schedules to ensure on-time deliveries. Communicated with customers to confirm orders, address inquiries, and provide assistance with substitutions when necessary. Upheld the highest standards of food safety and hygiene during the selection and packing of items. Collaborated with team members to streamline order processing and optimize the overall customer experience. Handled cashless transactions and maintained accurate records of receipts and expenses.