Stephen Femi Ilori
Operations & Branch Compliance Manager at Zenith Bank Plc
Master of Business Administration (MBA) at Quantic School of Business and Technology, USA
Nigeria
Hi, I'm Stephen Femi Ilori!
Operations & Branch Compliance Manager at Zenith Bank Plc
Dedicated Finance Professional with about 15 years of experience in banking and finance. Demonstrated talents in Accounting, Financial Analysis, AI/Data Science, Risk, Operations and People Management, and creating impactful strategies to achieve business objectives and increase revenue. MSc and MBA obtained with distinction aggregates.
Experience
Zenith Bank Plc
Operations & Branch Compliance Manager
March 2008 - Present
2018-01
present
Branch Operations Manager
Zenith Bank Plc, Lagos
Managing and supervising all banking operations and
administrative activities in the branch
Leadership
Team development: Coordinate weekly employee training sessions and
operations meetings
Conflict resolution: Mediate and resolve grievances between staff members and
supervisors with consistently positive outcomes
Financial Operations
Business intelligence: Meet established targets, ensure reconciliation of daily
transactions, and prepare reports for cross-departmental usage
Compliance & risk management: On-time error analysis and reduced downtime
by 15% and overall operating costs by 25% in alignment with key risk indicators
(KRIs)2013-02
2017-12
Head, Funds Transfer Department
Zenith Bank Plc, Lagos
Reconciled on daily basis electronic transactions, web payments and branch
general ledger accounts2008-03
2013-01
Manager, Cash & Teller Department
Zenith Bank Plc, Lagos
Reconciled taxes, bills payments, customized collections and authorized
Western Union Money Transfers
Education
Certificates & Badges
No certificates or badges added
Projects
Languages
English
Professional
French
Beginner
Skills
Numerical Skills
Excel
Banking
Accounting of Receipts in GL
Financial Statements
Operations
Problem Solving
Leadership
Python Data Structures
Customer Service Data Entry
Data Mining
Data Entry Managerial Role
Working with Big Data Tools
Bank reconciliation
Supervision
Business Intelligence
Reconciliation of P & L