Maryam Mukhtar

Diagnosed and resolved network connectivity failures across 100+ routers using NetCloud management platform, performing real-time monitoring, remote resets, modem diagnostics, and fault isolation to determine hardware vs. configuration root causes
Processed and configured Cradlepoint LTE/5G routers including SIM coordination, NetCloud enrollment, and connectivity validation for enterprise client orders using Salesforce
Coordinated directly with carriers and vendors (Cradlepoint) on the RMA process for unrecoverable devices and on SIM/activation issues, managing replacements to minimize client disruption

Contributed to projects by deploying Docker containers, including GNU Radio and web server environments, to advance system efficiency and streamline operations
Optimized large sensor data for preprocessing initiatives using Python (NumPy and Pandas) to accurately prepare datasets, improving data organization for machine learning analysis
Developed a web server using advanced data visualization techniques to deliver accessible, real-time data that significantly enhances project outcomes