Mustafa Mohammad
Driver Recruitment & Quality Assurance Assistant Officer at YallaGo
Damascus University
Syria
Hi, I'm Mustafa Mohammad!
Driver Recruitment & Quality Assurance Assistant Officer at YallaGo
Versatile Field Operations, Monitoring, and Quality Assurance Professional with diverse experience driving data collection and humanitarian programming across international and local organizations. Proven track record in coordinating complex field operations—ranging from managing multi-sectoral assessments and emergency responses to overseeing recruitment, onboarding, and training programs. Skilled in utilizing field data to ensure high service standards and support evidence-based decision-making.
Experience
YallaGo
Driver Recruitment & Quality Assurance Assistant Officer
March 2026 - Present
Led the recruitment, onboarding, and training of drivers, ensuring strict compliance with organizational standards and operational procedures.
Conducted daily quality monitoring and performance assessments to maintain high service standards and maximize customer satisfaction.
Evaluated vehicle compliance with company requirements and safety standards through regular physical inspections.
Provided continuous technical guidance and support to drivers regarding mobile application usage and operational processes.
Collected, verified, and maintained operational field data to support evidence-based decision-making and performance improvement.
Coordinated closely with operations teams to identify logistical challenges and implement immediate corrective actions.
YallaGo
Driver Recruitment & Quality Assurance Assistant Officer
March 2026 - Present
• Led the recruitment, onboarding, and training of drivers, ensuring strict compliance with organizational standards and operational procedures.
• Conducted daily quality monitoring and performance assessments to maintain high service standards and maximize customer satisfaction.
• Evaluated vehicle compliance with company requirements and safety standards through regular physical inspections.
• Provided continuous technical guidance and support to drivers regarding mobile application usage and operational processes.
• Collected, verified, and maintained operational field data to support evidence-based decision-making and performance improvement.
• Coordinated closely with operations teams to identify logistical challenges and implement immediate corrective actions.
REACH Initiative
Data Collector
July 2025 - August 2025
Conducted field data collection for multi-sectoral assessments using specialized mobile tools including KoBoToolbox and ODK.
Ensured high data accuracy, completeness, and strict adherence to quality assurance standards in the field.
Coordinated closely with field teams to support assessment planning, deployment, and daily implementation.
Engaged directly with diverse communities and key informants to gather reliable, evidence-based field information.
REACH Initiative
Data Collecter
July 2025 - August 2025
• Conduct field data collection for multi-sectoral assessments using specialized mobile tools including KoBoToolbox and ODK.
• Ensure high data accuracy, completeness, and strict adherence to quality assurance standards in the field.
• Coordinate closely with field teams to support assessment planning, deployment, and daily implementation.
• Engage directly with diverse communities and key informants to gather reliable, evidence-based field information.
Solidarités International
Monitoring & Evaluation Data Collector
December 2024 - February 2025
Collected and verified field data to accurately monitor project performance, indicators, and humanitarian outcomes.
Supported quantitative and qualitative data analysis and reporting processes for the project management team.
Contributed to evidence-based decision-making through rigorous documentation and precise field data management.
Solidarités International
Monitoring & Evaluation Data Collector
December 2024 - February 2025
• Collected and verified field data to accurately monitor project performance, indicators, and humanitarian outcomes.
• Supported quantitative and qualitative data analysis and reporting processes for the project management team.
• Contributed to evidence-based decision-making through rigorous documentation and precise field data management.
Mercy Corps
Emergency Team Member
September 2024 - December 2024
Supported emergency response activities through effective field coordination and essential logistical assistance.
Assisted in conducting rapid needs assessments and organizing community outreach activities in affected areas.
Coordinated closely with local stakeholders and community leaders to facilitate timely and efficient service delivery.
Mercy Corps
Emergency Team Member
September 2024 - December 2024
• Supported emergency response activities through effective field coordination and essential logistical assistance.
• Assisted in conducting rapid needs assessments and organizing community outreach activities in affected areas.
• Coordinated closely with local stakeholders and community leaders to facilitate timely and efficient service delivery.
Near East Foundation
Field Researcher / Agricultural Engineer
July 2022 - February 2023
Conducted field assessments, technical surveys, and beneficiary verification for agricultural livelihood and loan programs.
Collected, verified, and analyzed field data to support project planning, targeting, and monitoring activities.
Monitored project implementation and loan utilization through regular field visits and follow-up activities.
Coordinated with beneficiaries, local stakeholders, and project teams to facilitate effective implementation.
Provided technical guidance on agricultural practices and irrigation management to support rural livelihoods.
Near East Foundation
Field Researcher / Agricultural Engineer
July 2022 - February 2023
• Conducted field assessments, technical surveys, and beneficiary verification for agricultural livelihood and loan programs.
• Collected, verified, and analyzed field data to support project planning, targeting, and monitoring activities.
• Monitored project implementation and loan utilization through regular field visits and follow-up activities.
• Coordinated with beneficiaries, local stakeholders, and project teams to facilitate effective implementation.
• Provided technical guidance on agricultural practices and irrigation management to support rural livelihoods.
Certificates & Badges
No certificates or badges added
Projects
Trainee
Completed a series of professional humanitarian training courses focused on Monitoring and Evaluation (M&E), Project Design, and Data Management. Key certifications include: Introduction to Monitoring and Evaluation (M&E/MEAL), Developing a Theory of Change & Logical Framework (Logframe), and Data Analysis and Action Planning.
Participant
An international certification awarded by United Planet and DOZ International, focusing on advanced leadership development, intercultural communication, teamwork, and civic engagement. The program enhanced core competencies in fostering cross-cultural understanding and addressing community challenges beyond borders.
Languages
Arabic
English
Skills
Community Management
Data Analysis
Data Collection
Data Management
Operations Management
Monitoring and