Abdallah Albakri
Computer Engineering at Al Hussein Technical University
Jordan
Hi, I'm Abdallah Albakri!
Customer Service Representative at Extensya
A high-achieving Computer Engineering student with a strong background in leadership and event coordination. Proven track record in logistics and public relations through key leadership roles at IEEE, coupled with professional experience in customer service management. Currently participating in global programs including the Harvard-founded Aspire Leaders Program and the Earth Stories virtual exchange. Seeking to leverage expertise in digital organization, cross-cultural collaboration, and technical event management as a Webinar Coordinator.
Socials
No social links added
Experience
Extensya
Customer Service Representative
June 2024 - December 2024
Led and supervised a team in a high-volume environment to ensure seamless digital workflows and process optimization.
Maintained a 91% performance score by monitoring service metrics and generating detailed daily operational reports.
Trained staff on complex internal systems and digital workflows, ensuring team members were proficient in technical tools.
Managed data accuracy and troubleshooting of system inconsistencies to maintain professional service standards
Education
Computer Engineering
Al Hussein Technical University
Graduating in 2028
Certificates & Badges
No certificates or badges added
Projects
No projects added
Languages
English
Skills
No skills added