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Sandrine Umutoniwase

Agent at Customer Service & Finance-Related Tasks

Banking & Finance at Adventist University of Central Africa (AUCA)

Rwanda

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Hi, I'm Sandrine Umutoniwase!

Agent at Customer Service & Finance-Related Tasks

Motivated and detail-oriented Finance student at Adventist University of Central Africa (AUCA), expecting to graduate in 2026. Experienced in financial operations through internships in EDCL, SACCOs, hospital finance units, and customer service roles. Seeking an entry-level opportunity in finance, accounting, banking, or administration where I can apply my analytical, organizational, and customer service skills while contributing to organizational efficiency and growth.

Socials

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    Experience

    Customer Service & Finance-Related Tasks

    Agent

    January 2021 - Present

    Assisted customers with basic financial transactions and inquiries
    Handled daily payments, deposits, and account-related questions
    Strengthened accuracy, professionalism, and communication skills

    Hospital Finance Unit

    Intern

    Present

    Supported billing and patient payment processes
    Assisted in updating financial data and organizing financial files
    Helped ensure accurate recording of daily financial transactions

    EDCL

    Finance Intern

    May 2025 - June 2025

    Assisted in the preparation of financial documents and reports
    Supported daily finance operations including payments, filing, and verification of supporting documents
    Used MS Excel to track expenses and update financial records
    Collaborated with finance staff, strengthening teamwork and communication skills

    School Building Project

    Construction Site Assistant

    January 2020

    Assisted in organizing construction materials
    Supported daily site operations and maintained cleanliness
    Gained teamwork, discipline, and hands-on problem-solving experience

    SACCO

    Intern

    January 2018 - January 2021

    Performed teller services including deposits and withdrawals
    Assisted customers with account inquiries and loan repayments
    Prepared daily transaction summaries and balanced cashbooks
    Supported customer service operations

    Education

    Banking & Finance

    Bachelor

    Adventist University of Central Africa (AUCA)

    Finance

    Bachelor

    “I most recently studied at Adventist University of Central Africa (AUCA), where I completed a degree in Business Administration

    Graduated in 2026

    Accounting

    Certificate

    ETP Nyarurema

    GS Rurenge

    Certificates & Badges

    No certificates or badges added

    Projects

    No projects added

    Languages

    English

    French

    Skills

    No skills added

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