Monkie Princess Matsobe

Manage day-to-day administrative operations including document preparation, email handling, file organization and record keeping.
Draft employment documents such as appointment letters, contracts, warning letters and onboarding communication.
Coordinate full onboarding process: booking medical screenings, scheduling inductions, collecting employee documents and uploading compliance files on HSEC.
Handle UIF processes including payments, updating employee information and verifying registrations at the Department of Labour.
Prepare and format Safe Work Method Statements, project documentation and compliance records.
Submit supplier and compliance documentation on portals.
Communicate with contractors, management, vendors and employees to support smooth operations.
Assist with quotations, invoicing, vendor follow-ups and administrative support for project tasks.
Prepare and compile Quality Control Plans and other compliance documents for tender submissions.
Maintain confidential HR files, safety documents and business records with accuracy.

Managed customer communication through phone, WhatsApp and email.
Scheduled bookings and appointments, preventing conflicts and delays.
Organized digital and physical files for improved accessibility.
Assisted with quotations, invoicing and order tracking.
Supported daily shop operations and customer service.

Completed client needs assessments and offered tailored financial solutions.
Prepared and presented financial plans to diverse clients.
Managed client relationships, documentation and follow-ups.
Assisted with compliance and administrative reporting.

Managed front-desk operations, order processing and customer queries.
Updated documentation, filing systems and order tracking processes.
Supported team with administration and accurate customer communication.

Prepared professional documents including CVs, reports and business letters.
Provided basic technical support with internet, email and printing services.
Created marketing materials and graphics using CorelDRAW.
Managed printing equipment and assisted with customer service tasks.