Chukwuemeka Daniel Ahunanya

Involved in the development, and lifecycle management of both SME and Youth banking products, ensuring alignment with market needs and business objectives.
Identifying and pursuing new business opportunities, forging strategic relationships and crafting targeted marketing campaigns to drive product adoption, revenue growth, and market expansion.
Developing and executing strategies to achieve revenue targets for both Youth and SME segments, while managing costs and optimizing profitability.
Leading cross-functional teams across Product, Marketing, Sales, and Customer Experience, promoting collaboration, innovation, and a results-driven culture.
Driving cross-selling initiatives for both Youth and SME banking products, establishing strong relationships with all relevant business units within the bank.
Facilitating training programs to enhance stakeholder knowledge and understanding of SME and Youth banking products.
Championing a customer-centric approach, creating initiatives that are improving customer satisfaction, loyalty, and retention for both Youth and SME customers.

Involved in the development, and lifecycle management of both SME and Youth banking products, ensuring alignment with market needs and business objectives.
Identifying and pursuing new business opportunities, forging strategic relationships and crafting targeted marketing campaigns.
Developing and executing strategies to achieve revenue targets while managing costs and optimizing profitability.
Leading cross-functional teams across Product, Marketing, Sales, and Customer Experience.
Driving cross-selling initiatives for both Youth and SME banking products.
Facilitating training programs to enhance stakeholder knowledge.
Championing a customer-centric approach, creating initiatives that are improving customer satisfaction, loyalty, and retention.

Involved in the deployment of a new banking software version, ensuring full integration with business operations and alignment with strategic objectives.
Supported the transformation of the bank’s IT infrastructure, focusing on risk mitigation and ensuring business continuity during the go-live phase.
Engaged in system testing across various environments, particularly in critical modules such as retail banking, SME banking, marketing, and loan management.
Performed quality assurance activities, identifying and logging defects, and coordinating with cross-functional teams to ensure system reliability, functionality, and an improved user experience.
Facilitated data migration and systems integration, while conducting user acceptance testing and training sessions to ensure smooth handover and system adoption.
Provided post-implementation support, including troubleshooting, process optimization, and ensuring system performance through continuous training, monitoring and improvement.

Involved in the deployment of a new banking software version.
Supported the transformation of the bank’s IT infrastructure, focusing on risk mitigation.
Engaged in system testing across various environments.
Performed quality assurance (QA) activities.
Facilitated data migration and systems integration.
Provided post-implementation support.

Conducted market research to identify, analyze, and recommend prospects for new business opportunities.
Managed account opening and agent onboarding, assessed customer creditworthiness, disbursed loans, and monitored repayments to minimize defaults.
Promoted and cross-sold a range of banking products to meet customer’s financial needs.
Developed and executed strategies to drive revenue growth, expand retail customer base, and achieve targets.
Provided exceptional customer service to maintain customer trust and satisfaction.

Conducted market research to identify and recommend prospects.
Managed account opening and agent onboarding.
Promoted and cross-sold a range of banking products.
Developed and executed strategies to drive revenue growth.
Provided exceptional customer service.

Provided support across regulatory affairs processes, ensuring compliance with regulatory guidelines.
Ensured proper documentation and filing of regulatory affairs processes in compliance with established standards.
Assisted in registering and approving regulated products, ensured accurate documentation and strict adherence to regulations.
Handled client inquiries and complaints, resolving issues promptly and maintaining positive client relationships.
Identified opportunities for process improvement and optimization within the Registration and Regulatory Affairs Directorate.
Collaborated with internal teams to improve administrative processes and enhance operational efficiency.

Provided support across regulatory affairs processes.
Ensured proper documentation and filing of regulatory affairs processes.
Assisted in registering and approving regulated products.
Handled client inquiries and complaints.
Identified opportunities for process improvement.
Collaborated with internal teams to improve administrative processes.