Gryan Bestra Tama

Oversaw multi-vertical product portfolio across commerce, logistics, and export, delivering 20% YoY revenue growth and scaling to 700K+ active users across end-to-end supply network.
Directed a cross-functional team of 20+ across Product, Design, and Data, introducing an OKR and portfolio framework that linked company strategy to measurable outcomes and accountability.
Improved network reliability 20% and reduced handoff errors 30% by implementing rule-based automation and operational analytics with Ops leadership.

Led product strategy and roadmap for logistics digitalization (TMS and Driver App), increasing capacity by 20% and lowering cost per shipment.
Delivered 30% SLA reliability improvement through routing optimization and data-driven driver allocation.
Drove process automation across warehouses with barcode-enabled workflows, improving operational efficiency by 30% and reducing average order processing time.

Launched mobile-first trade-in platform and valuation engine, doubling monthly transaction volume and growing lead conversion by 33% across 50+ dealerships.
Built and released a CRM dashboard for dealers, refined lead management efficiency, and increased conversion rates by 33%.
Established analytics tracking and user funnel instrumentation, enabling 30% data-driven optimization of acquisition and retention strategies.

Led delivery of a large-scale virtualization project, reducing software licensing costs by 25%.

Managed end-to-end delivery and maintenance of Airline Cargo and Revenue Management Systems for Garuda Indonesia Airline to achieve uptime 99.8%.