Samuel HABARUGIRA
Computer Science at Independent University of Kigali
Rwanda
Hi, I'm Samuel HABARUGIRA!
IT Support Specialist at International School of Kigali
Motivated IT Support Specialist with over 7 years of practical experience in hardware maintenance, inventory management, and end-user training. Eager to contribute strong technical and interpersonal skills in a dynamic role that supports reliable technology use and scalable IT solutions across diverse teams.
Socials
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Experience
International School of Kigali
IT Support Specialist
October 2017 - June 2025
● Provided technical support for over 300 users, resolving hardware, software, and network issues both in person and remotely.
● Diagnosed and repaired tablets, laptops, and desktop computers to ensure operational readiness.
● Managed Windows Server 2016, including Active Directory and Windows Domain Controller configurations.
● Administered user accounts, group policies, and login scripts across a multi-user environment.
● Oversaw G Suite Admin for managing school-wide emails, permissions, and Google Workspace tools.
● Managed Follett Destiny for school resource and library system.
● Supported cloud-based databases used in school administration and educational
platforms.
● Handled full IT inventory management, tracking movement, condition, and
assignment of all tech devices.
● Managed the school website, ensuring updates, security, and functionality.
● Provided technical support for over 300 users, resolving hardware, software, and
network issues both in person and remotely.
● Diagnosed and repaired tablets, laptops, and desktop computers to ensure
operational readiness.
● Managed Windows Server 2016, including Active Directory and Windows Domain
Controller configurations.
● Administered user accounts, group policies, and login scripts across a multi-user
environment.
● Oversaw G Suite Admin for managing school-wide emails, permissions, and
Google Workspace tools.
● Managed Follett Destiny for school resource and library system.
● Supported cloud-based databases used in school administration and educational platforms.
● Handled full IT inventory management, tracking movement, condition, and assignment of all tech devices.
● Managed the school website, ensuring updates, security, and functionality.
● Trained staff and students on device use, apps, and digital safety practices.
● Provided responsive support via email, phone, and on-site visits for
troubleshooting and resolution.
International School of Kigali
IT Support Specialist
January 2017 - December 2025
Provided technical support for over 300 users, resolving hardware, software, and network issues both in person and remotely.
Diagnosed and repaired tablets, laptops, and desktop computers to ensure operational readiness.
Managed Windows Server 2016, including Active Directory and Windows Domain Controller configurations.
Administered user accounts, group policies, and login scripts across a multi-user environment.
Oversaw G Suite Admin for managing school-wide emails, permissions, and Google Workspace tools.
Managed Follett Destiny for school resource and library system.
Supported cloud-based databases used in school administration and educational platforms.
Handled full IT inventory management, tracking movement, condition, and assignment of all tech devices.
Managed the school website, ensuring updates, security, and functionality.
Trained staff and students on device use, apps, and digital safety practices.
Provided responsive support via email, phone, and on-site visits for troubleshooting and resolution.
International School of Kigali
IT Support Specialist
January 2017 - January 2025
Provided technical support for over 300 users, resolving hardware, software, and network issues both in person and remotely.
Diagnosed and repaired tablets, laptops, and desktop computers to ensure operational readiness.
Managed Windows Server 2016, including Active Directory and Windows Domain Controller configurations.
Administered user accounts, group policies, and login scripts across a multi-user environment.
Oversaw G Suite Admin for managing school-wide emails, permissions, and Google Workspace tools.
Managed Follett Destiny for school resource and library system.
Supported cloud-based databases used in school administration and educational platforms.
Handled full IT inventory management, tracking movement, condition, and assignment of all tech devices.
Managed the school website, ensuring updates, security, and functionality.
Trained staff and students on device use, apps, and digital safety practices.
Provided responsive support via email, phone, and on-site visits for troubleshooting and resolution.
Education
Certificates & Badges
No certificates or badges added
Projects
No projects added
Languages
English
Skills
Social Media Management
Marketing Analytics
Google Suite
Online Marketing
Active Directory Domain Services
Managing the Website
Inventory Management
Computer Maintenance
Remote Device Management