Ode Idoko
Senior Manager, Programmes & Business Operations at SCL Group
Business Administration at European Institute of Manageement & Technology
United Kingdom
Hi, I'm Ode Idoko!
Senior Manager, Programmes & Business Operations at SCL Group
Experienced in effective design, coordination, and execution of enterprise-wide programs, strategic enterprise delivery, stakeholder engagement, capacity building, enterprise planning, governance, learning and technical and advisory support, as well as operational support and management. Backed by a solid academic and research background, I design and deliver impactful initiatives that drive business growth and institutional performance. Demonstrated ability to manage complex projects, build strategic partnerships, and drive sustainability initiatives.
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Experience
SCL Group
Senior Manager, Programmes & Business Operations
October 2024 - Present
Lead design, delivery, and review of business programmes aligned with industry and institutional needs
Manage departmental budgets, resource planning, and operational efficiency
Provide strategic and operational leadership across business operations and programme delivery to ensure alignment with SCL Education Group’s mission and strategic goals.
Lead the design, execution, and evaluation of multi-sectoral education and skills-based programmes, ensuring relevance to the needs of learners, industry, and partner organisations.
Oversee the management of human resources, budgeting, procurement, and security across multiple delivery sites, ensuring efficiency and compliance with internal policies and external regulations.
Build and sustain high-impact partnerships with educational institutions, government agencies, development organisations, and corporate stakeholders to drive growth and innovation.
Represent SCL in regional and national education forums, stakeholder meetings, and strategic alliances, contributing to policy discussions and inter-agency collaborations.
Promote a culture of accountability, results-based management, and continuous improvement across teams, with a focus on quality assurance and performance monitoring.
Actively contribute to strategic planning, organisational transformation initiatives, and capacity-building of operational and programme teams.
Build and maintain strong internal and external stakeholder relationships
True Cadence, London
Programmes & Operations Manager
August 2023 - August 2024
• Identified new market opportunities across creative industries and other industries
• Conducted regular market intelligence and competitor analysis to inform strategic decisions.
• Oversaw daily operations, resource planning, and budget management to enhance efficiency and service quality.
• Monitored performance using data-driven insights; produced timely reports for internal and external stakeholders.
• Built and maintained partnerships with funders, regulators, and community stakeholders.
• Ensured compliance with legal, safeguarding, and data protection standards; led risk assessments and contingency planning.
• Contributed to strategic planning, innovation, and income generation through funding proposals and partnership development.
• Providing general administrative support to the team
Achievements
• Secured funding for some projects from London Crime Protection Funds, Foundation for Future London, Westfield East Bank Futures Funds, Westfield London, Office of the Mayor of London etc.
• Secured internship opportunities and funding for projects for the young people in our programmes.
• Secured funding from the Institute of Social Justice (ISJ) and collaborated with researchers from York St. John’s University, London for research on the music ecosystem in East London.
Owofu Worldwide
General Manager, Programmes & Business Development
September 2020 - February 2022
Led strategic business and entrepreneurship development programme delivery to drive growth and client satisfaction.
Managed end-to-end programme lifecycle, ensuring quality, budget adherence, and impact.
Built and maintained key client relationships and identified new market opportunities.
Oversee cross-functional teams, resource allocation, and performance management.
Ensured compliance, risk management, and contractual obligations are met.
Promoted innovation, capacity building, and represented the firm in high-level engagements.
Developed strong relationships with financial institutions, government agencies, and other relevant stakeholders and managed the relationships.
Tracked business development KPIs, including volume sourced, customer retention, and cost efficiency.
Prepare monthly reports and presentations at weekly management meetings.
Facilitated access to cheap financing to more than 200 entrepreneurs through government and other financial incentives worth over 160 million naira in 2 years, and established a partnership with financial institutions.
Developed and implemented schemes that resulted in over 2500 jobs and skill acquisition
LAPO Institute for Microfinance & Management Studies
Director, Entrepreneurship and Business Development
July 2015 - September 2020
• Developed entrepreneurship education frameworks that promoted innovative business models for clients across different sectors
• Designed and delivered experiential learning programmes that empowered students and enterprise partners to identify value creation opportunities in business and entrepreneurship.
• Facilitated industry-academic collaborations to incubate sustainable business ideas addressing challenges and providing appropriate solutions.
• Mentored emerging entrepreneurs in creating scalable, impact-driven ventures aligned with sustainable resource management and green enterprise.
• Collated high-quality data used for monitoring, evaluations and reports used to draw insights to identify areas where there are opportunities.
• Ensured all services meet the highest quality standards.
• Developed and implemented quality assurance policies and procedures.
• Initiated and managed the research grant for postgraduate students in African universities.
• Initiated and implemented Social Impact Funds for LAPO Institute-trained Entrepreneurs (SIFLEN), where over 350 participants accessed business loans at a single-digit rate.
• Partnered with the International Organisation for Migration (IOM) and the United Nations (UN) on the Assisted Voluntary Returns and Reintegration (AVRR) programmes in Africa, Ugandan Martyrs University, Bank of Industry etc.
Michael Stevens Consulting
Senior Consultant, Learning & Development
March 2014 - June 2015
Identified new market opportunities across all sectors of the Nigerian economy.
Assisted in preparing proposals and business cases for new client prospecting, onboarding new clients and retaining old clients
Facilitated revenue growth by expanding Michael Stevens Consulting’s client base.
Conducted regular market intelligence and competitor analysis to inform strategic decisions to remain competitive in the market.
Designed and delivered bespoke learning and development (L&D) solutions for clients across various industries.
Conducted training needs analysis (TNA) to align programmes with client goals and workforce capabilities.
Led development of competency frameworks, leadership development programmes, and upskilling initiatives.
Facilitated in-person and virtual workshops, coaching sessions, and learning interventions.
Evaluated the impact of L&D programmes using qualitative and quantitative metrics.
Managed client relationships, project timelines, and budgets to ensure successful delivery.
Collaborated with internal consultants and subject matter experts on multi-disciplinary projects.
Stayed abreast of industry trends and learning technologies to enhance service offerings.
Supported proposal writing, business development, and knowledge sharing across the firm.
RegCharles Finance & Capital Limited
Senior Manager, MSME Capacity Development
February 2013 - March 2014
• Identified and pursued new business opportunities to expand market presence, diversify revenue streams, and increase customer base.
• Built and managed strategic partnerships with clients, distributors, suppliers, and key stakeholders.
• Conducted market and competitor analysis to inform product development, pricing strategies, and market entry.
• Led the preparation of commercial proposals, bids, and contracts aligned with company capabilities and client needs.
• Led the strategy and execution of organisation-wide capacity development initiatives.
• Conducted skills audits and identified capability gaps across departments and technical teams.
• Designed and delivered training programmes that align with regulatory requirements, organisational goals, and evolving industry standards.
• Built partnerships with training institutions and consultants to support staff development.
• Contributed to the development of business strategy and annual growth plans.
• Aligned business development goals with production planning, logistics, and supply chain capacity.
• Monitored and report KPIs related to sales growth, production capacity utilization, and customer satisfaction.
Central Bank of Nigeria Entrepreneurship Centre
Business & Entrepreneurship Programmes Specialist
September 2008 - January 2013
Designed, implemented, and evaluated enterprise development programmes tailored for MSMEs and youth entrepreneurs.
Conducted needs assessments and market analysis to inform programme content and delivery models.
Supported curriculum development in entrepreneurship, financial literacy, business planning, and digital innovation.
Coordinated training workshops, bootcamps, mentorship, and incubation activities.
Monitored participant progress and measure programme impact using KPIs and performance frameworks.
Facilitated access to finance by linking entrepreneurs to funding schemes, loan facilities, and advisory services.
Built and managed strategic partnerships with public institutions, private sector stakeholders, and development partners.
Prepared reports, policy briefs, and stakeholder communications on programme outcomes.
Ensured compliance with regulatory, ethical, and operational standards of the Centre.
Promoted inclusive participation of women, youth, and underrepresented groups in entrepreneurship initiatives.
CrusaderSterling Pensions Limited
Regional Officer, Operations & Corporate Services (North)
January 2006 - August 2008
Oversaw day-to-day pension operations across the Northern regional offices, ensuring compliance with PENCOM regulations.
Coordinated enrolment, contributions processing, fund administration, and client records management.
Led service delivery teams to ensure timely resolution of RSA-related requests and client enquiries.
Monitored operational workflows and implement process improvements to enhance efficiency and customer satisfaction.
Supervised corporate services functions in the region, including HR support, logistics, procurement, and office administration.
Supported implementation of corporate strategy and regional business targets in line with national goals.
Facilitated training and development of regional staff to ensure service excellence and regulatory compliance.
Acted as liaison with key stakeholders including employers, state agencies, and regional PENCOM officials.
Oversaw budget implementation and cost control across offices in the region.
Ensured adherence to data protection, risk management, and internal control policies.
Small & Medium Enterprises Development Agency of Nigeria
Programmes Officer
March 2005 - January 2006
Supported the design, planning, and execution of SME-focused development programmes and capacity-building initiatives.
Liaised with MSMEs, cooperatives, and industry clusters to identify needs and tailor programme interventions.
Coordinated training, mentoring, and business advisory sessions for entrepreneurs and start-ups.
Monitored and evaluated programme implementation, compiling reports and impact assessments for internal and external stakeholders.
Facilitated stakeholder engagement, including private sector partners, donor agencies, and state governments.
Assisted in managing programme budgets and ensuring compliance with financial and procurement guidelines.
Maintained accurate and up-to-date records of beneficiaries, programme outcomes, and performance indicators.
Supported awareness campaigns and outreach activities to increase MSME participation in agency initiatives.
Participated in field visits to assess programme delivery and gather feedback from beneficiaries.
Part of the team that developed and launched the One Local Government, One Product (OLOP) scheme, and the National Policy on SMEs
Education
Certificates & Badges
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Projects
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Languages
English
Professional
Skills
Client Management
Program Management
Stakeholder Engagement
Problem Solving
Microsoft Office
Team Management
Program Facilitation