Abdulla Abdulla
Business Information Systems at University of Technology Bahrain
Bahrain
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Global Operations Security Analyst at Confidential
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Experience
Confidential
Global Operations Security Analyst
January 2023 - June 2024
• Oversaw global Al-integrated monitoring systems for operational security.
• Built and managed SOPs and dashboards to streamline reporting.
• Coordinated with regional and international teams to ensure security compliance and system efficiency.
IKEA Bahrain & Saudi Arabia
Customer Relations Leader
February 2018 - January 2023
• Led customer experience strategies across IKEA stores in Bahrain and KSA.
• Managed store activation events, internal communications, and marketing campaigns.
• Handled web-based communication ideas and aligned messaging with IKEA's global standards.
• Conducted staff training on customer service excellence and SOP adherence.
Certificates & Badges
No certificates or badges added
Projects
CX Leader
Languages
Arabic
Professional
English
Professional
Skills
Design & UX
AI / ML