Razan Abusamra
Product Manager at TAP – Talent Acceleration Platform
Mechatronics Engineering at An-Najah National University
Palestine
Hi, I'm Razan Abusamra!
Product Manager at TAP – Talent Acceleration Platform
Results-driven Associate Product Manager with passion for building scalable, high-performance platforms. 3+ years of experience leading cross-functional teams and driving agile development processes. Adept at backlog management, sprint execution, and ensuring product reliability in SaaS environments. Hands-on expertise in Jira, Confluence, and UX research. Strong background in AI-driven technologies and EdTech.
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Experience
TAP – Talent Acceleration Platform
Product Manager
January 2023 - Present
Developed & launched user-centric features, leveraging personas & research insights to enhance usability & engagement.
Analyzed product performance metrics, using data-driven decision-making to refine prioritization & drive feature adoption.
Oversaw the product lifecycle, from ideation to launch, reducing time-to-market through iterative improvements.
Led cross-functional teams (engineering, UX, & marketing), enhancing collaboration & improving project delivery rates.
Defined & executed product roadmaps, driving business goals & increasing adoption rates by prioritizing user needs.
TAP – Talent Acceleration Platform
Junior Product Manager
May 2022 - January 2023
Developed onboarding materials, improving user adoption rates & retention.
Managed a cross-functional team of 7, increasing sprint velocity & improving collaboration.
Implemented quality assurance processes, raising NPS by 14 points through usability improvements.
Directed communication strategies, crafting engaging customer messaging to increase response rates.
Conducted 50+ user interviews per month, gathering actionable insights to enhance product features.
Mentored team members, increasing proficiency in Jira, backlog management, & product workflows.
TAP – Talent Acceleration Platform
Associate Product Manager
August 2021 - May 2022
Prepared detailed stakeholder reports, increasing transparency & improving satisfaction by 20%.
Optimized project workflows, increasing efficiency by 10% through structured planning & execution.
Enhanced project tracking accuracy, ensuring timely delivery through improved task monitoring & coordination.
Kiitos Technologies
Junior Frontend Developer
February 2021 - July 2021
Designed & implemented new features, achieving a 20% increase in page speed.
Collaborated with engineering & design teams, ensuring smooth feature rollouts.
Developed & optimized web applications, improving performance & user experience.
Identified & resolved critical bugs, reducing technical debt & enhancing maintainability.
ReBootKamp (RBK)
Junior Full Stack Developer - Intern
August 2020 - February 2021
Conducted code reviews, upholding best practices in code quality & software reliability.
Developed & deployed scalable front-end features, ensuring a seamless user experience.
Maintained & documented workflows, improving team clarity & project alignment.
Collaborated on full-stack projects, integrating front-end & back-end solutions.
Education
Mechatronics Engineering
An-Najah National University
Graduated in 2017
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