Eya Saadani
Freelancer at Self Employed
Business Consulting and Digital Transformation at Esprit School of Business
Tunisia
Hi, I'm Eya Saadani!
Freelancer at Self Employed
Results-driven digital management and information systems master's student with over two years of diverse experience in data entry, customer service, virtual assistance, and freelance work. Actively involved in extracurricular leadership roles, including as a Project Manager and Data Manager for SDG-focused NGOs, where I successfully led teams, managed data-driven projects, and contributed to sustainable development goals. Skilled in problem-solving, process optimization, and delivering high-quality, customer-centric solutions. Seeking to leverage my expertise in a dynamic, multicultural environment, with a focus on innovation and digital transformation.
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Experience
Jungle In English Academy
Virtual assistant
January 2024 - July 2024
Scheduled appointments, meetings, and maintaining calendar updates for efficient time management.
Organizing files, documents, and maintaining an effective digital filing system.
Preparing reports, presentations, and spreadsheets for internal and external stakeholders.
Transcom
Customer service agent
October 2022 - October 2023
Received multiple customer feedback for outstanding service, demonstrating strong communication skills and problem-solving abilities.
Actively participated in ongoing training sessions on mail marketing, enhancing product knowledge and soft skills, leading to improved customer inquiries resolution rates.
International Aerospace & Defense exposition
Data entry agent
September 2021 - October 2022
Ensured the accuracy and completeness of data for over 60 exhibitors and attendees, enhancing the overall efficiency of event operations and reducing reporting errors by 15%.
Streamlined data collection and verification processes, contributing to improved data accessibility and supporting informed decision-making for future event planning.
ENACTUS
Project manager
February 2021 - July 2021
Led the design and execution of SDG-oriented projects, enhancing community engagement and addressing local sustainability challenges.
Managed cross-functional teams to deliver initiatives focused on clean water access and responsible consumption, impacting over 1,000 community members.
Developed project proposals and budgets, securing funding and resources to achieve project goals in alignment with the United Nations Sustainable Development Goals.
AIESEC
Data manager
January 2021 - December 2021
Analyzed recruitment data to identify trends and improve talent acquisition strategies, resulting in a 25% increase in candidate engagement.
Managed and maintained the applicant tracking system (ATS) to ensure data integrity and streamline the recruitment process for over 100 candidates monthly.
Collaborated with cross-functional teams to enhance data-driven decision-making, leading to more effective outreach strategies and improved diversity in candidate pools.
Education
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Projects
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Skills
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