Chaimae Ouisnaf

Ensured legal compliance of short video content, safeguarding community standards. Developed and maintained comprehensive content security protocols. Coordinated with supervision departments to address and mitigate content violations. Implemented strategies for content enhancement and community engagement, improving user experience.

Monitored and enforced legal compliance of user-generated content. Established and executed community content security standards. Worked closely with supervisory teams to manage and update standards for non-compliant content. Assisted in the development of content strategies to enhance user engagement and satisfaction.

Conducted outbound calls to potential clients, utilizing tailored scripts to meet their needs. Successfully sold insurance contracts, addressing client concerns and objections. Maintained accurate records of client interactions and transactions.

Managed all aspects of correspondence, including emails and switchboard operations. Processed customer information, handled complaints, and performed administrative follow-ups. Created and maintained technical files, ensuring thorough documentation and accuracy.

Prepared technical documents for vehicle insurance. Validated documentation and organized vehicle entry and exit schedules. Supported vehicle acquisition and resale processes.