Fatimé Alzahra Abdelmadjit

User management on Azure Active Directory Maintenance of the FHI360 IT system Manage and collaborate with third-party vendors/suppliers Train staff on new technologies deployed Maintaining the FHI360 computer system and upgrading as needed Responsible for the optimal functioning of all devices and IT equipment Responsible for FHI360 inventory and updating Support to Logistics and Procurement Manager for vehicle management and procurement needs

Support for hardware, software, printers, applications, operating systems and network devices Manage users on Azure Active Directory Perform software installations on FHI360 computers and configure applications Maintain FHI360 computer system and upgrade as needed

User Support Maintenance of machines Configuration and assistance on Windows 10, Microsoft Office 2016, Zoom, U2000, Oracle Regular updating of the Asset Register (AR)

Backing up data from the server (Domino Server) Technical support of users on Helpdesk (Service Now) Installation and Configuration of IT equipment Local Network Administration

Maintenance of IT equipment Creation and Integration of users in the server domain (Windows Server 2008) Followed and managed user accounts Local Network Administration

Supervision of IT equipment Installation and Update of new IT equipment Connecting new users to local network