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Mayas Abokharma

Mayas Abokharma

Customer service and report writing at Concentrix company

Industrial Engineering at Yarmouk University

Jordan

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Hi, I'm Mayas Abokharma!

Customer service and report writing at Concentrix company

Socials

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    Experience

    Concentrix company

    Customer service and report writing

    January 2024 - Present

    Address customer issues and write comprehensive reports.
    Propose solutions to enhance service quality and efficiency.

    Concentrix company

    Trainer

    Present

    Enhance the work environment.
    Develop strategic initiatives to ensure success.

    Extensya Company

    Customer Service and Quality Assurance

    October 2023 - January 2024

    Worked in call and chat teams, transitioned to quality control team.
    Monitored calls and chat interactions.
    Contributed to enhancing team performance.

    Nature Echo Factory for Pharmaceutical Production

    Safety engineer

    April 2023 - September 2023

    Supervise the manufacturing processes.
    Control processes to obtain the best product quality and minimize errors.
    Apply Fishbone Diagram and Six Sigma strategies.

    Education

    Industrial Engineering

    Bachelor

    Yarmouk University

    Graduated in 2023

    Industrial Engineering

    Bachelor

    Yarmouk University

    Graduated in 2023

    Certificates & Badges

    No certificates or badges added

    Projects

    No projects added

    Languages

    Arabic

    Native

    English

    Intermediate

    Skills

    No skills added

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