Zeinab Baydoun

Working with external clients to assist and complete the loan process by presenting, evaluating and selling valuable financial solutions for clients. Consult with clients about current and future needs to help them achieve their financial goals. Give every client the best client service in the industry. Own and build my business within the organization with the support of the team. Advise and educate clients on the home buying or refinance process and how to better manage their mortgages. Assist clients through the loan process from application to closing. Mentor newer sales professionals and share experiences to influence training classes. Work closely within my team and utilize teamwork to achieve success.

Mortgage loan officer licensed in 13 states: AZ, CA, CO, GA, IL, IN, ME, MI, NC, OH, PA, TX, WA

• State and federally licensed
• Proficient knowledge of the mortgage industry
• Professional communication, time management skills, results-driven mentality, team-oriented mindset and critical/strategic thinking skills Responsibilities: Working with external clients to assist and complete the loan process by presenting, evaluating and selling valuable financial solutions for clients.
• Consult with clients about current and future needs to help them achieve their financial goals
• Give every client the best client service in the industry
• Own and build my business within the organization with the support of the team
• Advise and educate clients on the home buying or refinance process and how to better manage their mortgages
• Assist clients through the loan process from application to closing
• Mentor newer sales professionals and share experiences to influence training classes
• Work closely within my team and utilize teamwork to achieve success

Utilized the use of ERM (Dolphin) software for all accounting and bookkeeping operations. Prepared all journal vouchers, payments and receivables, salaries, and bank reconciliations. Managed all the administrative work in the organization and conducted attendance policies to maintain an efficient working environment among the supervised employees. Handled Human Resources duties from employees salaries, leaves to compensation. Performed production operations, issued job orders, evaluated inventories, and issued delivery orders after completing the final quality check before sending the job to the customers. Prepared official government tender proposals and documents in a professional manner. Handled all relationships with banks and financial institutions and arranged all supporting documents needed for accounts, swift transfers, daily transactions, and all financial reports for overdrafts, loans, LCs & LGs, and other bank-related operations. Developed lucrative relationships with customers to ensure satisfaction and guarantee their loyalty. Gained graphic design skills due to extensive work in printing and executed many print jobs and designs that impressed clients. Conducted all business communications and emails with vendors and clients and retained solid and professional networks. Managed and sustained healthy financial and administrative activities within harsh environments, conflicts, and financial crises.

• Utilized the use of ERM (Dolphin) software for all accounting and bookkeeping operations. Prepared all journal vouchers, payments and receivables, salaries, and bank reconciliations. Managed all the administrative work in the organization and conducted attendance policies to maintain an efficient working environment among the supervised employees.
• Handled Human Resources duties from employees salaries, leaves to compensation.
• Performed production operations, issued job orders, evaluated inventories, and issued delivery orders after completing the final quality check before sending the job to the customers. Prepared official government tender proposals and documents in a professional manner.
• Handled all relationships with banks and financial institutions and arranged all supporting documents needed for accounts, swift transfers, daily transactions, and all financial reports for overdrafts, loans, LCs & LGs, and other bank related operations. Developed lucrative relationships with customers to ensure satisfaction and guarantee their loyalty.
• Gained graphic design skills due to my extensive work in printing and executed many print jobs and designs that impressed our clients. Conducted all business communications and emails with vendors and clients and retained solid and professional networks.
• Managed and sustained healthy financial and administrative activities within harsh environments, conflicts, and financial crises.

Gained knowledge on how retail banking operates by rotating all bank departments within the branch, including teller duties, customer service, accounts opening, LCs/LGs, and loans services.

Gained knowledge on how retail banking operates by rotating all bank departments within the branch, including teller duties, customer service, accounts opening, LCs/LGs, and loans services.