Allen R
Business Administration at University of central Lancashire
United Kingdom
Hi, I'm Allen R!
General Manager at SASCL Company
Accomplished Senior Manager with a substantial track record in overseeing FM contracts within operations and maintenance across diverse sectors, healthcare, government, hospitality, aviation and royal palaces. Demonstrated success in executing high-value contracts, Ithra Dhahran for Aramco, Red Sea coastal village accommodation (CVO) project with 12000 residences, with a consistent emphasis on operational excellence and client satisfaction, including catering and laundry services. Proficient in developing and implementing standard operating procedures, service level agreements, and key performance indicators to enhance efficiency and optimize performance outcomes. Recognised for the ability to cultivate strong relationships with vendors and subcontractors, ensuring compliance and the delivery of high-quality services. Committed to advancing team capabilities through well-structured training programs while adhering to rigorous health and safety standards.
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Experience
SASCL Company
General Manager
June 2024 - October 2024
Developing and implementing business plans and strategies to achieve company goals. Managing financial performance by monitoring budgets, analysing data, making recommendations. Leading a team of employees by setting clear expectations, providing feedback and coaching as needed. Building relationships with key stakeholders such as investors, customers, suppliers, and partners. Overseeing marketing efforts to drive brand awareness and customer acquisition. Ensuring compliance with legal requirements and industry regulations. Identifying opportunities for growth through market research and competitive analysis.
Al Yamama Company Contracting & Trading
Senior Contracts Manager
February 2023 - April 2024
Develop and implement SOP’s and establish KPI’s according to SLA to measure and improve operational efficiency. Directed operations for a portfolio of multi-building facilities, enhancing service quality and satisfaction with 8% cost reduction. Executed effective vendor & subcontractor management, fostering strong partnerships and adherence to contract specifications. Full P&L and other accounting for the project including cost plus and ad-hoc requests. Led a comprehensive training and development initiative, enhancing team proficiency and ensuring adherence to health and safety protocols.
El-Seif (ESOM) Contracting & Trading
Senior Operations Manager
April 2021 - January 2023
Directed operations for various governmental facilities, enhancing service quality and principal satisfaction. Implemented robust health and safety protocols, ensuring a safe working environment and compliance. Managed general accounting and procurement processes, contributing to cost-effective operations, with 5% cost reduction. Established KPI’s and service level agreements to measure and improve operational efficiency. Streamlined 7* hotel style services within governmental building.
Taiba Private Hospital
Facilities Director
August 2018 - March 2021
Successfully restructured the project, enhancing organizational efficiency and performance, succeeded with 12% total cost reduction. Led training & development initiatives to elevate team competencies and ensure compliance with regulations. Streamlined communication at all levels, improving information flow with client and senior management. Implemented robust health and safety protocols, contributing to a safer patient care & staff environment. Optimized procurement strategies to reduce costs while maintaining the quality of goods and services.
Central FM Services
Operations Director (Hotels)
November 2014 - July 2018
Instituted SOP’s, and key performance indicators to optimize operational efficiency. Directed training and development program matrices to enhance team productivities, resulting in 15% profitability. Ensured adherence to health and safety regulations. Full P&L responsibility. Mystery Guest perception, SALT & Medallia feedback comments, recommendation and solutions.
Education
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