Mahmood AlSalman
Arab Open University
Bahrain
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Shift lead - ICT Service Delivery at Bahrain Airport Company
A dedicated and proactive IT professional who fosters a positive team environment. Goal-oriented self-starter who is motivated to succeed. Ability to multi-task and juggle competing priorities utilizing critical problem-solving skills, and ability to work both independently and as part of a team. Excellent communication skills. Resilient and results-oriented, geared toward efficiency.
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Experience
Bahrain Airport Company
Shift lead - ICT Service Delivery
October 2021 - May 2023
Create and manage both intra and inter-teamwork processes that will boost the level of productivity.
Deal with customers' enquires and issues that cannot be handled by the ICT field
Take measures of crisis management to control all effects that may arise in the day-to-day operations.
Batelco, Outsourced (iWorldConnect)
IT Hardware Engineer
December 2015 - December 2019
Supported a wide and varied client base.
Worked closely with suppliers to resolve operational issues.
Tested products for functionality and efficiency.
Installed and configured computer hardware systems and IT software.
Monitored networks to maintain availability to users.
Education
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Projects
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Languages
Arabic
English
Skills
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