Berlinda Anaman
Supervisor of Technical Operations at Annologic LLC
Applied Mathematics at Kwame Nkrumah University of Science and Technology
Ghana
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Supervisor of Technical Operations at Annologic LLC
Analytical and results-driven Data Analyst with experience in transforming raw data into actionable insights. Proficient in SQL, Python, and Tableau with a track record of developing impactful data visualizations and reports. Comfortable working remotely and delivering high-quality results in fast-paced environments.
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Experience
Annologic LLC
Supervisor of Technical Operations
November 2023 - Present
Supervise a team of ML/AI engineers, overseeing daily operations, project management, and ensuring the team meets performance goals.
Engage with clients to gather requirements, deliver presentations, and ensure the successful execution of projects.
Led and managed key initiatives, including a Social Media AI Agent, a credit card fraud detection system, and customized chatbots.
Managed the development of complex systems, including fraud detection and chatbot systems using JIRA.
Foster innovation and continuous improvement through creative project initiatives.
Dataware Tech Ghana Limited
Business Intelligence Analyst
November 2022 - August 2023
Managed data collection for 4000+ exhibition attendees.
Created data visualizations and reports that effectively communicated complex findings, improving decision-making efficiency by 25%.
Provided actionable insights to stakeholders, increasing revenue by 5%.
Collaborated with cross-functional teams to gather data requirements, optimize data pipelines, and deliver actionable insights, leading to a 5% revenue increase.
Conducted client sessions, achieving a 95% satisfaction rate.
ABSA Bank Ghana Limited
Lead Generator
November 2020 - April 2021
Boosted lead conversion by 20% through targeted marketing strategies.
Achieved 90% customer satisfaction by aligning recommendations with individual needs.
Enhanced customer loyalty and repeat business through tailored product guidance.
Maintained 100% customer query resolution rate by swiftly addressing inquiries.
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