Matred matred
Corporate Communication Officer at NGOs Co-ordination Board
Agricultural Business Management at Kibabii University
Kenya
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Corporate Communication Officer at NGOs Co-ordination Board
A solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
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Experience
NGOs Co-ordination Board
Corporate Communication Officer
February 2023 - Present
Providing requested information through general inquiries
Handling customer complaints and resolving them
Scrutinizing the registration and post-registration of documents
Maintaining a calendar of assigned projects and deadlines
Delivering written and verbal communications by designated deadlines to management
Receiving incoming calls and making outgoing calls
Attending to customers and directing them to various departments
Providing information on pre and post-registration to customers
Regularly updating the customer complaint register
Participating in outreach programs and assessing the impact
NGOs Co-ordination Board
Intern, HR Assistant
February 2022 - January 2023
Supporting all internal and external HR-related inquiries or requests
Maintaining digital and electronic records of employees
Serving as point of contact with benefit vendors and administrators
Maintaining calendars of the HR management team
Scheduling meetings, interviews, HR events, and maintaining agendas
Coordinating training sessions and seminars
Producing and submitting reports on general HR activity
Education
Certificates & Badges
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Projects
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Languages
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Skills
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