Matred matred

Providing requested information through general inquiries Handling customer complaints and resolving them Scrutinizing the registration and post-registration of documents Maintaining a calendar of assigned projects and deadlines Delivering written and verbal communications by designated deadlines to management Receiving incoming calls and making outgoing calls Attending to customers and directing them to various departments Providing information on pre and post-registration to customers Regularly updating the customer complaint register Participating in outreach programs and assessing the impact

Supporting all internal and external HR-related inquiries or requests Maintaining digital and electronic records of employees Serving as point of contact with benefit vendors and administrators Maintaining calendars of the HR management team Scheduling meetings, interviews, HR events, and maintaining agendas Coordinating training sessions and seminars Producing and submitting reports on general HR activity