John Aidoo

Provide full-scale admin support to executives & small business owners including email, calendar management, travel coordination, research, relationship management, project timelines, digital marketing efforts, and customer service
Analyzed community data and metrics to optimize strategies and improve member experience
Event planning and hosting
Analysis And Reporting
Assist clients with social media by developing content, posting, monitoring analytics, gathering insights
Conduct market research to support new initiatives and provide recommendations
Develop and execute engagement strategies and community building initiatives
Collaborate cross-functionally to plan and facilitate workshops, programs, and events
Establish partnerships with local organizations and manage key stakeholder relationships
Address community concerns through conflict resolution and needs assessment
Create and distribute outreach materials including newsletters and social media content

Managed day-to-day operations and provided oversight of maintenance, security, and administrative staff
Coordinated scheduling for 30+ employees and provided ongoing training and feedback
Handled cash transactions, inventory controls, and financial reporting
Ensured compliance with policies, safety standards, and government regulations

Built relationships with 100+ business clients and prepared customized loan proposals
Completed market analysis to identify new customer targets and growth opportunities
Managed full sales cycle from prospecting to closure while ensuring customer satisfaction
Analyzed market trends, consumer behavior, and product performance to inform strategy
Championed customer success initiatives, increasing referral rates by 33% in first year

Provided friendly and prompt service to customers both in-person and over the phone
Developed inventory controls procedures still used today that cut waste by 15%
Balanced cash daily, prepared deposits, and monitored accounts receivables