David Soledji
Customer Service Representative and Profiling & Data Eyeballing at MTN Ghana
ALX Africa
Ghana
Hi, I'm David Soledji!
Customer Service Representative and Profiling & Data Eyeballing at MTN Ghana
Motivated Data Profiling and Entry, Virtual Assistant and Customer Support Engineer with 7 years of Customer Care Representation. Excellent track record of successful customer relationships and high stakeholder satisfaction.
Experience
MTN Ghana
Customer Service Representative and Profiling & Data Eyeballing
January 2017 - Present
- Diagnosed and resolved complex technical problems faced by customers
- Analyzed sensitive customer data for ownership transfer and detail updates
- Handled external stakeholder service migration for corporate accounts
- Profiling customer information, account details, service requests, and other relevant data into company database and systems Updating records, deleting duplicate entries, and resolving data conflicts
- Handling customer data with the utmost confidentiality and compliance with data protection regulations.
Education
Certificates & Badges
No certificates or badges added
Projects
No projects added
Languages
English
Native
Skills
Customer Service
Virtual Administrative Support
Technical Support
CRM (Customer Relationship Management)
Project Administration
Data Entry Operator
Internet based Information Research
Chat Support
Live Chat
Microsoft
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