Agnes Osei Ntiamoah
Accounts Officer at Mamprobi Church of Christ
ALX Ghana
Ghana
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Accounts Officer at Mamprobi Church of Christ
Proven leader and effective coordinator with a track record of managing stock and online operations at the Ghana Armed Forces Shop. Skilled in data interpretation and concise written expression, excels in driving results and program coordination. Demonstrated success in enhancing operational efficiency and customer satisfaction, underpinned by a strong desire to succeed and leadership capabilities.
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Experience
Ghana Armed Forces Shop
Stock And Online Manager
February 2020 - September 2024
Managed inventory control processes
Reviewed product listings to ensure accuracy and up-to-date information
Maintained inventory compliance with size and price specifications
Facilitated the process for customers placing orders on the website
Maintained high level of customer satisfaction through precise order fulfillment and complaint management
Developed and managed online marketing campaigns to increase website traffic
Optimized website performance by analyzing user feedback and data insights
Ablekuma West Municipal Assembly
Revenue Officer
January 2019 - January 2020
Handled payments collection for Taxi and Trotro Stickers, business operation permits, and property rates
Managed financial documentation efficiently
Managed daily financial transactions by depositing collected funds into official bank account
Handled collection of revenue and other debts owed to the government
West One Microfinance
Mobilization Coordinator
March 2016 - September 2016
Oversaw daily activities of sales team
Conducted thorough audits of customer passbooks to identify discrepancies
Implemented programs to enhance onboarding and market integration for new sales hires
Ensured sales executives withdrew accurate client-requested amounts
Facilitated problem-solving by reporting customer feedback to leadership
Inputted daily sales transactions by batch cash deposits
Analyzed data to identify trends in customer behavior and preferences
Developed strategies to improve operational procedures and reduce costs
Education
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