Enoch Sackey

Design the Alter Learning software application for both mobile and web Gather and evaluate user requirements, in collaboration with product managers and engineers Communicate and implement technical strategies with cross functional teams

Leveraged design thinking principles for commercial applications via in-depth task analysis and user research, resulting in a 10% increase in customer satisfaction

Maintained database by entering new and updated customer and account information.

Enters customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format.