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Doyinsola Oyeleye

Fanshawe College

Canada

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Hi, I'm Doyinsola Oyeleye!

Customer Service Officer at Trident Microfinance Bank

An energetic, ambitious, and experienced customer support representative with years of telecom and customer service background. I have answered more than 100 calls a day throughout the years, averaging 70% first contact resolution and 80% customer satisfaction. Clients increased by more than thirty percent and retention of clients increased by eighty-five percent while working with Trident Microfinance Bank and Airtel Telecommunication. I am efficient at using Zendesk CRM and Support Suite, with extraordinary communication skills and an obligation to delivering extraordinary customer satisfaction and experience.

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