Mercy Maduabuchi

Managed office calendar by checking teams' availabilities for meetings Scheduled meetings by sending out meeting invites and agendas to attendees Coordinated meetings by timeboxing each meeting to meet up with the next business of the day Managed end-to-end Jira integration and developed projects, focusing on enhancing digital customer experience and driving online self-service orders and transactions Worked across the portfolio with Product Managers, functional team members, and Management to ensure standardized processes are established across the software development lifecycle and release management Manage release planning: management of project timelines, scope, and milestones for multiple projects Manage the complete Software Development Lifecycle Ensured that the Product Team meets schedule, scope, resource/cost, and quality targets using the Agile Software Development Life Cycle Oversaw product release coordination Maintained project plans, schedules, issues lists, status reports, and meeting agendas with action items Ensured standardized processes are established across the software development lifecycle and release management

Managed office calendar by checking teams' availabilities for meetings Scheduled meetings by sending out meeting invites and agendas to attendees Coordinating meetings by timeboxing each meeting to meet up with the next business of the day Managed end-to-end Jira integration and developed projects Worked across the portfolio with Product Managers, functional team members, and Management Manage release planning: management of project timelines, scope, and milestones for multiple projects Oversaw product release coordination.

Managed, cleaned, and prioritized the company, and CEO’s email daily and responded to clients Booked meetings for the CEO and set a blocker for when Out of Office Organized company and executive files, answered emails, arranged meetings, and travel plans, and created presentation materials Developed and implemented a comprehensive project management framework that streamlined workflows and improved communication across all departments Reviewed documents, and scripts appropriately and forwards them for QA Reduced project risks by 20% by implementing a proactive risk management plan Increased project team productivity by 25% through project management tools and techniques Successfully managed the budget for the production of a feature film with a cost budget of $3 million, achieving a 95% on-time and within-budget delivery rate

Managed, cleaned, and prioritized the company, and CEO’s email daily Booked meetings for the CEO and set a blocker for when Out of Office Organized company and executive files, answered emails, arranged meetings, and travel plans Developed and implemented a comprehensive project management framework Reviewed documents and scripts appropriately and forwards them for QA Reduced project risks by 20% by implementing a proactive risk management plan Successfully managed the budget for the production of a feature film

Successfully handled base merger and acquisition and procurement of properties, achieving 100% on-time and within-budget delivery Established and managed a standardized project governance structure, including status, issues, risks, and steering committee meetings, resulting in a 25% increase in project visibility and a 15% decrease in project risks Coached IT end-users and provided training on project delivery processes, frameworks, and tools, achieving a 95% satisfaction rate from trainees and a 10% improvement in project efficiency Developed strategic relationships and served as a key point of contact with various stakeholders and departments, resolving 98% of issues within 24 hours and ensuring timely and accurate processing Provided customized account analysis and administrative reports, utilizing Microsoft Office Suite (Access, Visio, and Excel) with a rudimentary understanding of JIRA, Monday.com, and SmartSheets Maintained 100% compliance with standards and procedures, ensuring project quality and delivery Maintained 100% high confidentiality protecting all stakeholder information with discretion

Successfully handled base merger and acquisition and procurement of properties Established and managed a standardized project governance structure Coached IT end-users and provided training on project delivery processes Developed strategic relationships and served as a key point of contact Provided customized account analysis and administrative reports Maintained 100% compliance with standards and procedures