Mercy Maduabuchi

Managed office calendar by checking teams' availabilities for meetings
Scheduled meetings by sending out meeting invites and agendas to attendees
Coordinated meetings by timeboxing each meeting to meet up with the next business of the day
Managed end-to-end Jira integration and developed projects, focusing on enhancing digital customer experience and driving online self-service orders and transactions
Worked across the portfolio with Product Managers, functional team members, and Management to ensure standardized processes are established across the software development lifecycle and release management
Manage release planning: management of project timelines, scope, and milestones for multiple projects
Manage the complete Software Development Lifecycle
Ensured that the Product Team meets schedule, scope, resource/cost, and quality targets using the Agile Software Development Life Cycle
Oversaw product release coordination
Maintained project plans, schedules, issues lists, status reports, and meeting agendas with action items
Ensured standardized processes are established across the software development lifecycle and release management

Managed office calendar by checking teams' availabilities for meetings
Scheduled meetings by sending out meeting invites and agendas to attendees
Coordinating meetings by timeboxing each meeting to meet up with the next business of the day
Managed end-to-end Jira integration and developed projects
Worked across the portfolio with Product Managers, functional team members, and Management
Manage release planning: management of project timelines, scope, and milestones for multiple projects
Oversaw product release coordination.

Managed, cleaned, and prioritized the company, and CEO’s email daily and responded to clients
Booked meetings for the CEO and set a blocker for when Out of Office
Organized company and executive files, answered emails, arranged meetings, and travel plans, and created presentation materials
Developed and implemented a comprehensive project management framework that streamlined workflows and improved communication across all departments
Reviewed documents, and scripts appropriately and forwards them for QA
Reduced project risks by 20% by implementing a proactive risk management plan
Increased project team productivity by 25% through project management tools and techniques
Successfully managed the budget for the production of a feature film with a cost budget of $3 million, achieving a 95% on-time and within-budget delivery rate

Managed, cleaned, and prioritized the company, and CEO’s email daily
Booked meetings for the CEO and set a blocker for when Out of Office
Organized company and executive files, answered emails, arranged meetings, and travel plans
Developed and implemented a comprehensive project management framework
Reviewed documents and scripts appropriately and forwards them for QA
Reduced project risks by 20% by implementing a proactive risk management plan
Successfully managed the budget for the production of a feature film

Successfully handled base merger and acquisition and procurement of properties, achieving 100% on-time and within-budget delivery
Established and managed a standardized project governance structure, including status, issues, risks, and steering committee meetings, resulting in a 25% increase in project visibility and a 15% decrease in project risks
Coached IT end-users and provided training on project delivery processes, frameworks, and tools, achieving a 95% satisfaction rate from trainees and a 10% improvement in project efficiency
Developed strategic relationships and served as a key point of contact with various stakeholders and departments, resolving 98% of issues within 24 hours and ensuring timely and accurate processing
Provided customized account analysis and administrative reports, utilizing Microsoft Office Suite (Access, Visio, and Excel) with a rudimentary understanding of JIRA, Monday.com, and SmartSheets
Maintained 100% compliance with standards and procedures, ensuring project quality and delivery
Maintained 100% high confidentiality protecting all stakeholder information with discretion

Successfully handled base merger and acquisition and procurement of properties
Established and managed a standardized project governance structure
Coached IT end-users and provided training on project delivery processes
Developed strategic relationships and served as a key point of contact
Provided customized account analysis and administrative reports
Maintained 100% compliance with standards and procedures