Ibrahim Suleiman
Virtual Assistant at Next-Gen Attorneys
Law at Ahmadu Bello University, Zaria
Nigeria
Hi, I'm Ibrahim Suleiman!
Virtual Assistant at Next-Gen Attorneys
Energetic self-starter with experience in Virtual Assistance and Operations Coordination. Excels in providing exceptional and professional service to clients; especially skilled in handling challenging customers. Currently pursuing a master's degree in Law and Criminal Justice.
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Experience
Next-Gen Attorneys
Virtual Assistant
June 2023 - Present
Drafted and proofread over 39 legal documents/contracts for clients with keen attention to detail leading to a 98% reduction in errors and omissions Responded to emails and correspondence ensuring a 97% decrease in unresolved client inquiries Scheduled 88 appointments with 99% accuracy ensuring smooth coordination of meetings and events
Kasram Engineering Nigeria Limited
Virtual Assistant
May 2021 - May 2023
Streamlined project management processes using tools, resulting in 98% project completion efficiency Scheduled over 300 appointments with 99% accuracy ensuring smooth coordination of meetings and events Planned and organized 18 local and international trips, handling bookings, itineraries, and logistics to ensure a seamless travel experience for clients
Blocklane Nigeria Limited
Virtual Assistant
February 2020 - May 2021
Organized and maintained an e-filing system leading to a 94% reduction in file management errors Managed customer inquiries and requests by providing timely and professional customer support leading to a 98% reduction in customer complaints Tracked travel expenses
Education
Certificates & Badges
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Projects
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Skills
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