Janice Ngugi
Sustainability Intern- Operations at British American Tobacco
Association of Certified Chartered Accountants (ACCA)
Kenya

Carbon & ESG Analyst Certificate
Certificate from the University of Cambridge Online
Hi, I'm Janice Ngugi!
Sustainability Intern- Operations at British American Tobacco
I’m a finance and sustainability enthusiast with strong quantitative skills. My analytical and research abilities have enabled me to critically address business problems and ensure consistent customer satisfaction during my previous roles.
Experience
British American Tobacco
Sustainability Intern- Operations
September 2025 - Present
Drafting policies and procedures on sustainable operations.
Collaborating with the global team on ESG projects and local implementation
Mapping users needs for new systems in sustainability.
Researching on ways to increase farmers’ livelihood and promote regenerative agriculture.
Bank of Africa
Banking Assistant - Contract
August 2023 - November 2024
Exceeded the set number of teller transactions
Increased the uptake of cheque books and ATM cards by almost 50%
Built good relationships with clients thus increasing the bank’s wallet share.
Assisted the bank in generating at least 25% of the branch’s total FX commissions.
Resolved customer complaints proficiently, enhancing customer loyalty
Ensured compliance with operational policies and procedures increasing our branch’s audit score
Education
Finance
Strathmore University
Graduated in 2023
Certificates & Badges

Carbon & ESG Analyst Certificate
Certificate from the University of Cambridge Online
Issue date: Jan 29, 2025
Projects
No projects added
Languages
English
Professional
Skills
Financial Analysis
Investment Analysis
Problem Solving
Customer Experience
Accounting
Valuation Analysis
Sustainability Reporting