Janice Ngugi
Global Sustainability Intern- operations at British American Tobacco
Association of Certified Chartered Accountants (ACCA)
Kenya

Carbon & ESG Analyst Certificate
Certificate from the University of Cambridge Online
Hi, I'm Janice Ngugi!
Global Sustainability Intern- operations at British American Tobacco
Finance and sustainability enthusiast with strong quantitative and analytical skills. Experienced in solving business challenges, ensuring customer satisfaction, and engaging diverse stakeholders. Seeking to strengthen expertise in impact finance to drive sustainable growth and measurable outcomes.
Experience
British American Tobacco
Global Sustainability Intern- operations
September 2025 - Present
Strengthened sustainable operations by reviewing organizational policies and procedures, ensuring alignment with global ESG best practices.
Advanced ESG strategy through collaboration with international teams, driving both global initiatives and local execution for measurable community impact.
Optimized SOPs in sustainability and finance (e.g., Farmers’ Insurance), identifying gaps and recommending improvements to enhance resilience and efficiency.
Delivered buyer variance analysis by evaluating external vs. internal buyer trends, providing actionable insights to close revenue and operational gaps.
Enhanced governance systems by mapping user requirements for new sustainability platforms in FIGMA, improving transparency and operational efficiency.
Pioneered farmer livelihood project that fostered economic resilience and promoted sustainable agricultural practices.
Led GIS-based afforestation initiative, digitizing tree monitoring surveys to strengthen accountability, transparency, and long-term environmental stewardship.
Supported EHS audits by verifying documented evidence against procedural requirements, ensuring compliance, and reinforcing organizational sustainability standards.
British American Tobacco
Sustainability Intern- Operations
September 2025 - Present
Drafting policies and procedures on sustainable operations.
Collaborating with the global team on ESG projects and local implementation
Mapping users needs for new systems in sustainability.
Researching on ways to increase farmers’ livelihood and promote regenerative agriculture.
Bank of Africa
Banking Assistant- contract
August 2023 - November 2024
Exceeded the set number of teller transactions
Increased the uptake of cheque books and ATM cards by almost 50%
Built good relationships with clients thus increasing the bank’s wallet share.
Assisted the bank in generating at least 25% of the branch’s total FX commissions.
Resolved customer complaints proficiently, enhancing customer loyalty
Ensured compliance with operational policies and procedures increasing our branch’s audit score
Bank of Africa
Banking Assistant - Contract
August 2023 - November 2024
Exceeded the set number of teller transactions
Increased the uptake of cheque books and ATM cards by almost 50%
Built good relationships with clients thus increasing the bank’s wallet share.
Assisted the bank in generating at least 25% of the branch’s total FX commissions.
Resolved customer complaints proficiently, enhancing customer loyalty
Ensured compliance with operational policies and procedures increasing our branch’s audit score
Education
Banking & Finance
Strathmore University
Graduated in 2023
Finance
Strathmore University
Graduated in 2023
Certificates & Badges

Carbon & ESG Analyst Certificate
Certificate from the University of Cambridge Online
Issue date: Jan 29, 2025
Projects
No projects added
Languages
English
Swahili
Skills
Financial Analysis
Investment Analysis
Problem Solving
Customer Experience
Accounting
Valuation Analysis
Sustainability Reporting