Hellen Mwamburi
Customer Engagement Executive & Safety Representative at Sun King
QHSES Leadership Academy
Kenya
Carbon & ESG Analyst Certificate
Certificate from the University of Cambridge Online
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Customer Engagement Executive & Safety Representative at Sun King
Highly motivated and detail-oriented Occupational Health, Safety, and Quality (OHSQ) professional with a strong background in environmental science and over 3 years of experience in health, safety, and quality management within the industrial and customer service sectors. Skilled in developing and implementing OHS policies, conducting risk assessments, and ensuring compliance with Kenyan regulations and international safety standards. A proven track record of fostering safe work environments, leading training initiatives, and managing incident investigations. Committed to promoting a culture of safety, sustainability, and operational excellence.
Experience
Sun King
Customer Engagement Executive & Safety Representative
November 2021 - Present
Serve as the Health & Safety Representative for the call center, ensuring compliance with OHS standards.
Conduct regular safety audits and risk assessments in office and operational areas.
Develop and deliver safety training programs for employees and management.
Oversee the proper use and maintenance of Personal Protective Equipment (PPE).
Coordinate emergency response drills and implement corrective actions from post-drill evaluations.
Investigate workplace incidents, identify root causes, and recommend preventive measures.
Ensure compliance with safety regulations, preparing detailed reports for management.
Education
Certificates & Badges
Carbon & ESG Analyst Certificate
Certificate from the University of Cambridge Online
Issue date: Jan 29, 2025
Projects
No projects added
Languages
English
Swahili
Skills
Risk Assessment
Environment Impact Assessment (EIA), Areas in
Incident Reporting