Zack Githui

Conducted voter registration and verification processes efficiently during election periods.
Acted as a counting Officer at polling stations, ensuring adherence to electoral procedures and regulations.
Managed the counting and tallying of votes at the end of polling, maintaining accuracy and transparency.
Resolved issues and disputes that arose during the voting and counting processes professionally and impartially.

Provided technical support and assistance to customers using cyber cafe facilities.
Assisted customers with computer hardware and software issues, troubleshooting connectivity problems, and resolving technical issues promptly.
Installed and maintained software applications on cafe computers.
Managed and monitored internet access, ensuring smooth operation of network connections and peripherals.
Educated customers on basic computer usage and troubleshooting techniques.
Assisted in maintaining cyber cafe operations, including cashier duties and customer service.
Implemented security measures to protect customer data and prevent unauthorized access.
Improved efficiency of computer systems by optimizing software configurations.

Developed an application that allows claimants to search for unclaimed financial assets, enhancing accessibility and user experience.
Designed and implemented an API for data retrieval, improving the efficiency and reliability of the Android application.
Participated in troubleshooting and resolving system issues, ensuring smooth and continuous operations.
Utilized Microsoft 365 tools for collaboration and productivity, streamlining workflows and communication.
Assisted in server administration tasks, including managing and maintaining server environments.
Assisted in enlisting staff in Active Directory, managing user accounts, and ensuring secure access.