Bernard Ngaruiya
Neural Network and Deep Learning at Udacity
United Arab Emirates
Hi, I'm Bernard Ngaruiya!
Artificial Intelligence Instructor at Huru School
Hey there! I’m an Artificial Intelligence Engineer and Full Stack Web Developer, working right where technology meets sustainability. I’m passionate about using the latest tech to spark innovation in sustainable food systems, tackle climate change, and champion diversity, equity, and inclusion. With hands-on experience in both back-end and front-end development, I love crafting solutions that not only fulfill business goals but also pave the way for a fairer and greener future. Let’s connect and chat about how we can harness technology to make a positive impact on our world!
Experience
Huru School
Artificial Intelligence Instructor
March 2022 - September 2022
Developed and launched seven AI courses, including machine learning and NLP, tailored for diverse student needs.
Directed hands-on AI projects, mentoring students to excel in real-world applications.
Innovated teaching methods to deepen AI understanding and provided personalized support.
Integrated cutting-edge AI tools like PyTorch, ensuring curriculum relevance.
Designed comprehensive assessments to track progress and enhance teaching strategies.
Equity Bank Limited
Customer Experience Officer
February 2018 - January 2020
I spearheaded the Bank’s Cashless program, achieving a stellar NPS of 9.6, reflecting high customer satisfaction and trust.
I also developed and implemented a corporate branding framework for the Bank’s Agency program, enhancing customer experience and brand consistency.
Additionally, I led client onboarding and training for the Equitel platform, ensuring a smooth transition to mobile banking and boosting adoption and satisfaction.
Philips
Research and Development Assistant
September 2014 - January 2015
Strategically enhanced NPS ratings, delivering actionable insights that drove significant product improvements.
Expertly transformed field data into robust design hypotheses, leading critical improvements in product quality and user satisfaction.
Proactively maintained the master data warehouse, ensuring accurate information for strategic decision-making.
Innovatively optimized packaging and after-sales services, significantly boosting customer satisfaction and loyalty.
Education
Neural Network and Deep Learning
Udacity
Graduated in 2019
Certificates & Badges
No certificates or badges added
Projects
No projects added
Languages
Arabic
Beginner
English
Professional
Swahili
Native
Skills
Machine Learning Developer
Deep Learning
Full Stack Development
PyTorch
ReactJS
Django
Node.js
Flask
AWS (Amazon Web Services)
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