Sai venkata Susmanth Kola

Carried out license assignments by using Group-Based methodologies and PowerShell; hence, all the license assignments were performed with efficiency to meet the client-specific requirements. Configuration of Azure AD Conditional Access Policies was done as per the exact requirement to enhance overall security and compliance. Implemented Azure AD MFA to allow the management of user access securely. Integration of Azure AD SSO with third-party cloud apps using SAML for seamless user access was made. Azure App Proxy configuration was performed so that secure remote access to the on-premise applications could be granted. Hybrid Azure AD was deployed by using AD Connect, which helped in smooth cloud/on-premises integration. Setting up SSPR to increase the self-service password reset of the user. Managed Microsoft Intune for MDM and MAM Implemented Azure AD Autopilot for pure Azure AD and Hybrid by reducing the deployment complexity. Tier-based support on time-to resolve technical issues. Vendor calls have been organized for troubleshooting product failures to get failures ascertained and resolved, hence assuring no break in operation. Executed regular reviews to identify system gaps, evaluate new updates, and assess risks. Configured Windows 10 features via Intune to optimize device management capabilities. Deployed Azure Information Protection with unified labeling for enhanced data security. Configured SCCM Co-Management with Intune to enhance device management infrastructure. Onboarded devices to Microsoft Defender for Endpoint to ensure advanced threat protection. Implemented Office 365 security features, including DLP and Content Search, to assure data protection. Configuration of MCAS, cloud environment monitoring, and security enhancement. MDI sensors deployed on servers to offer proactive threat detection. Played the role of EMS Consultant and guided customers in implementing solutions from both Intune and Azure AD. Moved projects on team members based on their competencies against the calculated effort requirement. Promoted to Senior Technical Specialist in 2023, following a series of promotions from Junior Technical Specialist (2020) to Technical Specialist (2021), and Technical Specialist (L2) (2022). Awarded the Shining Star Award in 2021 for exceptional performance. Recognized with Certificates of Appreciation, including the Above & Beyond (Team Player) award and the Project Champs Award.

Managed the daily operations of stores by selling computer components. Troubleshoot and repaired hardware issues to guarantee optimal functionality of devices. Performed the installation of software, its troubleshooting, and configuration, including OS booting and virtualization. Installed networking solutions, including Cat 6 cabling setup and racking of network switches. Assisted customers with troubleshooting, provided recommendations tailored to their needs, and expert technical assistance.