Robert Maina

Leading the software QA team, managing test schedules, and enhancing team efficiency for continuous improvement. Collaborate with cross-functional teams to develop comprehensive test plans and strategies based on project requirements and specifications. Identify opportunities for automation, develop and maintain automated test scripts to streamline testing processes and enhance test coverage as well as conduct regression testing. Identify, document, and track software defects using Jira, ensuring accurate reporting and classification of issues for efficient resolution. Assist in facilitating UAT by providing necessary testing support, guidance, and training to end-users, ensuring their feedback is captured and addressed. Maintain accurate and up-to-date testing documentation, including test plans, test cases, test data, and test results. Create detailed, comprehensive, and well-structured test cases and test scripts to effectively validate software functionality, performance, and usability. Execute test cases, analyze results, and document findings, providing clear and concise feedback to the development team.

User Management. Administer over 100 user accounts, permissions, onboarding and offboarding processes, and access controls for cloud-based applications. Implement identity and access management (IAM) best practices to enhance security, reducing unauthorized access attempts by over 20%. Crafted and executed Security Awareness Training programs for ShareLook users, leading to a 15% increase in user compliance with security policies. Participated in implementing, enforcing, and maintaining cloud security controls and strategies aligned with best practices. Designing and implementing IAM roles and policies, defining granular access controls for more than 7 user groups within ShareLook. Monitoring IAM activity and access patterns, identifying potential anomalies and unauthorized access attempts. Design and implement IAM solutions, ensuring least privilege access and compliance and 25% decrease in security incidents. Configured and maintained cloud monitoring solutions (Grafana) for ShareLook applications and infrastructure on AWS, improving the monitoring coverage by 30%. Analyzing metrics and logs to identify performance bottlenecks, operational issues, and potential security threats. Analyzed AWS billing data to identify opportunities for cost optimization and resource utilization improvements using right-sizing, spot instances, and automated scaling, reducing the overall expenditure by 15%. Provide technical support to internal teams, resolving more than 50 cloud-related issues monthly with a 95% resolution rate. Serve as a point of contact for troubleshooting and resolving cloud-related incidents for internal teams and system support for external clients.

Helped organize the data of more than 100 American Football teams for further analysis. Participated in data cleansing to remove incomplete and unnecessary data that would otherwise misinform the coaches. Analyzed player performance data to identify areas for improvement, which led to a 20% decrease in player injury rates. Participated in the development and implementation of a data-driven approach to player selection and evaluation, which led to a 15% increase in the team's win rate.

Created test cases covering functional, non-functional, and edge case scenarios, leading to a significant decrease in bug introduction rate. Proactively identified, reported, and tracked bugs using Jira with detailed information and reproducible steps, facilitating faster resolution by developers. Rigorously tested bug fixes to ensure complete resolution, contributing to improvement in product stability and customer satisfaction. Collaborated with product owners and developers to clearly understand requirements, resulting in great alignment between testing efforts and product goals. Shared test results and identified gaps with development teams, enabling improvement in product features and user experience. Kept stakeholders informed through consistent progress reports and insightful testing feedback, contributing to project alignment and understanding. Proactively unearthed critical bugs through meticulous manual testing, leading to improvement in product release quality.

Tested a diverse set of applications running on the web, Android, and iOS, showcasing expertise in testing on different applications and platforms. Effectively tested and evaluated more than 60 products, leading to the identification and approval of over 200 bugs for prompt resolution. Skillfully conducted a variety of tests such as functional tests, API tests, and manual tests to enhance bug identification and test coverage of a variety of products. Recognized as a favorite tester by numerous companies, affirming my exceptional and thorough testing skills, abilities, and resourcefulness in the software quality assurance process. Provided detailed testing reports and recommendations to stakeholders, enabling them to make informed decisions about product development and quality assurance. Proactively identified potential usability issues and suggested improvements, contributing to a 25% increase in user engagement with the software.