Abdelmalek Hamida

Designed a dedicated project product backlog, increasing team productivity by 15%.
Gathered and analyzed data, providing weekly status reports to stakeholders on progress towards the product launch, reducing time spent on reporting by 20%.
Led training sessions on Jira, Azure, and Trello, accelerating adoption by 75%.
Trained students on Scrum, improving their scores on Scrum.org assessments by 10%.
Created and delivered a Product Owner training course, helping 100% of students achieve the PSPO-I certification.
Increased customer satisfaction ratings by an average of 20%, as measured by surveys.

Team management: Coordinated an internal team of 5 people, resulting in a 15% increase in productivity.
Business planning: Created and developed a client business plan and finance plan that resulted in a 10% increase in revenue.
Product requirements: Wrote product requirements and user stories for over 100 features, with a 99% acceptance rate from stakeholders.
Technical and functional requirements: Wrote technical and functional requirements for over 50 features, with a 98% accuracy rate.
Quality analysis: Performed quality analysis on all products developed so far, resulting in a 97% customer satisfaction rate.
Testing phase management: Managed the testing phase for over 20 products, resulting in a 99% defect detection rate.

Team management: Led an internal team of 5 people to achieve a 15% increase in productivity.
Business process mapping: Documented and analyzed existing business processes (Sales, Customer Requirements management: Gathered and managed business requirements during the implementation phase, reducing rework by 95%.
Implementation support: Assisted the IGT technical team with the Salesforce solution implementation, reducing implementation time by 5%.
Testing phase management: Oversaw the testing phase for custom solutions/features (customer care, emailing, chat, etc.), achieving a 99% defect detection rate.
Team empowerment: Delegated responsibilities and authority to the team, increasing employee engagement by 15%.

Devised a product strategy aligned with company goals, increasing user growth by 10%.
Partnered with cross-functional teams to support the entire product lifecycle, reducing time to market by 15%.
Prioritized and refined a product backlog of 100+ user stories, acceptance criteria, and technical and functional requirements, based on customer and stakeholder feedback.
Leveraged internal and external data to define product concepts, respond to user needs, evaluate technologies, and study market trends and competitors, resulting in a 20% increase in customer satisfaction.
Elicited user needs and product requirements through user interviews, resulting in a 95% success rate in meeting user expectations.
Conducted qualitative and quantitative user research to define a set of KPIs such as user growth, retention, and adoption using the OKR framework, resulting in a 100% achievement of OKRs.

Defining product requirements through product backlog. Features and optimization development, User stories, acceptance criteria, technical and functional specifications writing. Prioritizes the backlog regarding strategy, customer interests and feasibility in his or her role as a product owner.
Tasks

• Developed product roadmap
• Defining KPI’s using OKR framework
• Monitored the planning, budget and requirements and completed backlog items during squad sprints.
• Drived user research: interviews, A/B testing, feedback gathering
• Improved performance of customer journey
• Supported UI/UX optimization
• Trained team to agile methodology
• Animated scrum/agile ceremonies: sprint planning, daily stand up, sprint review, sprint retrospective
  Environment
• Agile management: MS Azure
• Local french project within social/NGODefining product requirements through product backlog. Features and optimization development, User stories, acceptance criteria, technical and functional specifications writing. Prioritizes the backlog regarding strategy, customer interests and feasibility in his or her role as a product owner. Tasks - Developed product roadmap - Defining KPI’s using OKR framework - Monitored the planning, budget and requirements and completed backlog items during squad sprints. - Drived user research: interviews, A/B testing, feedback gathering - Improved performance of customer journey - Supported UI/UX optimization - Trained team to agile methodology - Animated scrum/agile ceremonies: sprint planning, daily stand up, sprint review, sprint retrospective Environment - Agile management: MS Azure - Local french project within social/NGO