MALAK AL-harbi
Online Boutique Operator at Divama Boutique
Niagara University
Saudi Arabia
Hi, I'm MALAK AL-harbi!
Online Boutique Operator at Divama Boutique
As an ambitious Master of Business Administration graduate with specializations in Finance and Human Resource Management, I bring a robust foundation in financial analysis, risk management, and strategic human resources practices. In my current role as an Online Boutique Operator, I have consistently exceeded sales targets through innovative customer engagement strategies and meticulous attention to detail. My objective is to leverage my comprehensive academic background, diverse skill set, and hands-on operational experience in a challenging role within a dynamic organization. I am committed to contributing to strategic growth and operational excellence, utilizing my skills in finance, human resources, and digital marketing.
Experience
Divama Boutique
Online Boutique Operator
January 2020 - Present
Proactively engages customers, consistently achieving 10% sales target overachievement. Specializes in surveying for tailored shopping experiences, catering to client preferences. Keeps abreast of industry trends, ensuring relevance and competitive edge. Launched successful loyalty program, leading to a 25% increase in customer retention. Applies finance and HR expertise for enhanced and effective client management. Continually enhances active listening skills and problem-solving abilities for client satisfaction.
Hajar Alrabghi Institution
Director General
January 2014 - August 2014
Oversaw the institution's overall operations, focusing primarily on the supermarket division. Enhanced communication channels internally and externally, improving stakeholder engagement. Directed strategic planning and execution to enhance operational efficiency and customer satisfaction.
Education
Certificates & Badges
No certificates or badges added
Projects
No projects added
Languages
Arabic
English
Skills
No skills added
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