VT

Vusumuzi Thabethe

IT technician L2 at Intellitech Systems

National Certificate

South Africa

AboutEventsChannelsCommunities

Hi, I'm Vusumuzi Thabethe!

IT technician L2 at Intellitech Systems

I am a self-motivated and hardworking individual looking for work opportunities which will enable me to amass hands-on experience in Information Technology and aim to excel in any establishment.

Socials

No social links added

    Experience

    Intellitech Systems

    IT technician L2

    September 2023 - Present

    *Onsite IT Global Operations contracted to Louis Dreyfus company *End-user and infrastructure support *Building and maintaining relationships with vendors and services providers *Project management Assessment management. *Presenting progress and performance alongside global IT team *Attending to tickets and assigned catalogue tasks *On standby for any technical upgrades and installations

    B3 Insurance

    IT Support Technician

    January 2023 - August 2023

    *End user support *Onboarding of staff *Imaging and wiping of information on devices *Asset management *Project management *Device and software support and troubleshooting

    Stats SA

    Fieldworker Supervisor

    January 2022 - July 2022

    1. Assignment tasks and making sure targets are met
    2. Writing performance and progress reports
    3. Troubleshooting worker devices
    4. Handling escalations
    5. Working with FOO

    Stats SA

    Fieldworker Supervisor

    January 2021 - December 2022

    Effectively communicated with all levels of staff. Setting enumeration targets for fieldworkers. Tracking work progress and writing feedback reports. Handling issues escalated to me and escalating it to the relevant department. Troubleshooting fieldworker work devices (Tablets)

    Deviare

    Apprentice (Microsoft Cloud Computing VGA)

    January 2020 - December 2020

    Attend virtual meetings and submit reports. Self-studying to complete certification. Tasked With developing cloud solutions for varies projects.

    Siyaqhuba

    Junior IT Technician

    January 2018 - December 2019

    Effectively communicated with all levels of staff. Software installations. Domain maintenance. General Computer Troubleshooting.

    Education

    National Certificate

    Cybersecurity Policy and Governance

    Professional

    Microsoft

    IT Service Management

    Certificate

    SETA

    Graduated in 2022

    Cloud Computing

    Professional

    Microsoft

    Graduated in 2021

    Microsoft Certificate

    Graduated in 2020

    National Senior Certificate

    Graduated in 2015

    Certificates & Badges

    No certificates or badges added

    Projects

    GCMS (Louis Dreyfus Company)

    •

    IT technical L2

    Worked alongside vendor and finance team in carrying out the GCMS application with was for finance to handling buy contracts for our traders and handle other accounting functions I supported in testing and troubleshooting, help with database and running scripts, pushing to meet targets and making sure deliverables are met...overall IT Support and writing reports and providing feedback to global application team on progress and findings

    Call Center Infrastructure (B3)

    •

    IT Support Technician

    1. I was tasked with setting up IT infrastructure for the newly formed IT center including device imaging, installations setup, and testing and providing support to the team

    Languages

    English

    Professional

    Afrikaans

    Intermediate

    Zulu

    Native

    Skills

    Proactive

    Ticketing Software

    Installation & Configuration of Computer & Peripherals

    Microsoft Azure Active Directory

    Troubleshooting Technical Issues

    Time Management

    Project Coordination

    Project Resource Management

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